Warehouse Inbound Office Administrator

Inbound Coordination

• Schedule and manage inbound deliveries and booking slots
• Liaise with transport companies suppliers and drivers regarding delivery times and requirements
• Monitor delivery queues and ensure efficient unloading processes

Administration & Documentation

• Process Goods Received Notes (GRNs) accurately and in a timely manner
• Verify delivery paperwork against purchase orders and system records
• Maintain accurate inbound records within the Warehouse Management System (WMS)
• File and archive delivery documentation in line with company procedures

Inventory Control Support

• Assist with stock reconciliation and discrepancy investigation
• Report damaged missing or incorrect goods
• Support cycle counts and inventory audits as required

Communication & Coordination

• Act as the main point of contact for inbound queries across warehouse and office teams
• Work closely with goods-in operatives to ensure smooth inbound flow
• Escalate delays issues or discrepancies to relevant stakeholders

Systems & Data Entry

• Accurately input and update data in internal systems
• Generate reports on inbound performance delivery volumes and issues
• Ensure compliance with company processes and data accuracy standards

Health & Safety & Compliance

• Follow all health and safety procedures within the warehouse environment
• Ensure compliance with company policies and regulatory requirements
• Support audits and continuous improvement initiatives

Skills & Experience Required

Essential

• Previous experience in a warehouse administration or logistics support role
• Strong organisational and time management skills
• High level of accuracy and attention to detail
• Good communication skills (written and verbal)
• IT literacy including Microsoft Office (Excel Outlook)
• Experience using Warehouse Management Systems (WMS)

Desirable

• Experience within a fast-paced distribution or fulfilment environment
• Knowledge of transport planning or supply chain processes
• Understanding of stock control and inventory processes

Key Competencies

• Ability to prioritise workload in a fast-moving environment
• Problem-solving mindset
• Strong interpersonal skills and ability to build relationships
• Proactive and flexible approach to work