ServiceNow CMDBCSDM Developer

Lighthouse Technology Services is partnering with our client to fill their ServiceNow CMDB/CSDM Developer position! This is a 6 month contract and will be hybrid in Buffalo NY. This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

What Youll Be Doing:

• Lead ServiceNow engineering initiatives with a focus on CMDB CSDM (Common Service Data Model) and Application Portfolio Management (APM) to maintain a comprehensive configuration management strategy
• Design and implement complex CMDB/CSDM relationships including Technical Services Business Services and lifecycle management ensuring proper hierarchical mappings align with the latest CSDM framework standards
• Develop and maintain robust integrations using IntegrationHub and REST APIs to establish a single source of truth by connecting external data sources to ServiceNows platform architecture
• Build sophisticated business rules client scripts and Flow Designer actions using JavaScript and ServiceNows proprietary APIs to automate data population across the CSDM lifecycle
• Oversee complete systems analysis design and development for basic to complex projects serving as an individual contributor and principal application designer for major modifications
• Direct and mentor less experienced resources coordinating development tasks across small to large-scope projects while monitoring staff performance and project effectiveness
• Prepare and manage technical components of project plans including detailed test data test plans and comprehensive technical and functional specifications with clear documentation
• Collaborate with Development Operations and Technology teams throughout the entire systems development lifecycle from technical analysis through user acceptance testing
• Enforce CMDB governance and data integrity standards evaluating complex interrelationships among Configuration Items (CIs) interfacing applications and platforms
• Recommend and implement new technologies policies and processes to improve organizational efficiency and address system deficiencies

What Youll Need to Have:

• 5 years of systems analysis and application development experience with deep ServiceNow engineering expertise in CMDB CSDM and APM
• Strong proficiency in JavaScript and ServiceNows proprietary APIs with proven ability to develop business rules client scripts and Flow Designer actions
• Demonstrated expertise in CMDB/CSDM relationships including Technical and Business Services lifecycles and complex hierarchical mappings within the CSDM framework
• Solid experience integrating external data sources via IntegrationHub or REST APIs to maintain data integrity and create single sources of truth
• Deep understanding of ServiceNows platform architecture specifically the relationships between Configuration Items (CIs) Technical Services and Business Services
• Proven ability to manage multiple complex projects simultaneously with excellent problem-solving organizational and time management skills
• Strong verbal and written communication skills with experience presenting technical solutions to various audiences and coordinating between Applications and business units
• Track record of driving project milestones delivery dates and recommending/implementing effective systems solutions

Pay Range: $65-$70/hr

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