Information Systems Specialist

FIRST DATE OF REVIEW IS SCHEDULED FOR JUNE 4 2026

THE POSITION IS ASSIGNED TO THE INFORMATION TECHNOLOGY DEPARTMENT

THIS POSITION IS A FULL-TIME (12) MONTH $85596.00 ANNUALLY (RANGE 34 OF THE CLASSIFIED SALARY SCHEDULE).

FAIR LABOR STANDARDS ACT (FLSA) POSITION STATUS: NON-EXEMPT

The current hours of this position are Monday through Friday 8:30 a.m. to 5:00 p.m. with some possible evenings and weekends. Hours of employment are subject to change based on student or departmental needs.

This position requires 100% on-site work on our campusand does not offer remote or hybrid work options.

• District paid medical dental and vision insurance for the employee and dependents.
• District paid $50000 life insurance policy for the employee.
• Participation in CalPERS 20 paid holidays 12 paid sick days and 12 paid vacation days (annual accrual increases per years of service up to a max of 22 days per year).

CARING CAMPUS
Victor Valley College is a Caring Campus institution. We are committed to improving student retention and success through intentional welcoming practices across our college community. Employees at Victor Valley College foster connection belonging and student-centered support from the first point of contact. This includes practicing behaviors such as the 10-foot rule offering warm referrals wearing nametags and maintaining cross-department awareness to ensure students feel seen supported and valued. We cultivate a collaborative culture-focused environment where every manager faculty and staff member plays an active role in advancing student persistence and completion.

DEFINITION
Under direction performs a variety of specialized technical duties related to the installation operation maintenance and repair of computer hardware and software systems and instructional media equipment; sets up maintains troubleshoots and repairs a variety of information systems including networks servers peripherals operating systems user applications and instructional media in support of the Districts administrative and academic users; assesses user training needs and trains users in effective use of applications and equipment; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives general direction fromassigned supervisory or management personnel. Exercises no direct supervision over staff.

EXAMPLES OF TYPICAL JOB FUNCTIONS

Management reserves the rightto make reasonable accommodations so that qualified employees with verified medical conditions can perform the essential functions of the job.

• Installs troubleshoots configures and maintains a variety of technology systems including those related to operating systems hardware software server network electronic media data communication personal and mobile computing and related devices.
• Installs operates supports and troubleshoots instructional media and distance learning systems and equipment.
• Performs a variety of technical tasks in support of physical and virtual server infrastructures including installing configuring maintaining and monitoring hardware and software upgrades and security to ensure effective server performance; installs tests and recomposes Virtual Desktop infrastructure and equipment.
• Assists with the installation and upgrades of complex and technical audio/visual systems and equipment including those related to presentations and productions cable and satellite television receiving/recording and distribution and smart classroom systems.
• Writes and maintains user and technical operating instructions and documentation; provides training to users and other technical staff and advises on best practices.
• Ensures the functionality and operational stability of information technology systems by monitoring system performance and evaluating and effectively responding to requests for assistance from users.
• Collaborates with academic faculty and staff to determine technology and equipment needs; ensures that classrooms labs and virtual learning environments are set up with the necessary technology resources; assists in training faculty and staff on said resources; and ensures proper use and functionality.
• Performs various system quality assurance activities; tests and troubleshoots system issues using appropriate diagnostic tools; executes testing plans to validate functionality and resolve issues.
• Performs periodic systems support functions such as backing up files and loading software updates.
• Requests supplies equipment hardware software and materials; contacts vendors for competitive prices and recommends purchase; maintains accurate inventory of supplies materials and equipment; requests and receives instructional materials for assignments.
• Coordinates with other information technology staff to resolve problems with system applications; works with software providers to accomplish specific maintenance and modifications tasks.
• Oversees the records logs and files related to media equipment distribution inventory warranties repair history and preventive maintenance schedules; contacts manufacturers and sales representatives regarding repairs and warranties; orders and tracks equipment.
• Stays abreast of current trends and developments in the fields of information technology and instructional media.
• Works productively and cooperatively with others by demonstrating respect patience and equitable treatment of all internal and external customers.
• Observes and complies with District and mandated safety rules regulations and protocols.
• Performs other related duties as assigned.

Education and Experience:

Any combination of training and experience that would provide the required knowledge skills and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

Experience:

• None.

QUALIFICATIONS
Knowledge of:

• Operations and services of comprehensive information technology programs.
• Operational characteristics of desktop network and telecommunication systems hardware software and peripheral equipment.
• Principles practices methods and techniques of troubleshooting diagnosing and resolving desktop computer hardware and software and routine network system issues.
• Diagnostic tools used in troubleshooting hardware software and connectivity issues.
• Operational characteristics of audio-visual and instructional media equipment and technology.
• Software applications used by the District in both administrative and academic functions.
• Applications and functions of computer hardware software and peripheral devices.
• Tools and equipment used in testing the functionality of computer systems.
• General principles methods and techniques used in designing developing testing and implementing information technology systems.
• A diverse range of operating system network applications and associated peripherals such as server printers and related devices.
• Computer and peripheral equipment maintenance methods and procedures.
• Applicable federal state and local laws regulations ordinances policies and procedures relevant to assigned areas of responsibility.
• Record keeping principles and procedures.
• District and mandated safety rule regulations and protocols.
• Techniques of providing a high level of customer service by effectively interacting with students staff faculty representatives of outside organizations and members of the public including individuals of diverse academic socio-economic ethnic religious and cultural backgrounds physical ability and sexual orientation.
• The structure and content of the English language including the meaning and spelling of words rules of composition and grammar.
• Modern equipment and communication tools used for business functions and program project and task coordination including computers and software programs relevant to work performed.
  

• Perform a variety of specialized duties in support of the Districts technology programs and services.
• Understand and apply a wide variety of information technology systems.
• Install and configure desktop computers associated hardware/software and peripherals and connect to network systems.
• Operate install maintain configure and troubleshoot a variety of audio-visual and instructional media equipment and technology.
• Elicit information from client users to triage requests and identify appropriate action.
• Monitor assigned systems for performance issues.
• Learn to use new and existing hardware and software.
• Understand interpret and apply all pertinent laws codes regulations policies and procedures and standards relevant to work performed.
• Present effective training programs and train users in the application and use of computer hardware software audio-visual and instructional media equipment and technology.
• Compose clear and concise correspondence and reports.
• Establish and maintain a variety of filing record-keeping and tracking systems.
• Independently organize work set priorities meet critical deadlines and follow-up on assignments.
• Use tact initiative prudence and independent judgment within general policy and procedural guidelines.
• Effectively use computer systems software applications and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely both orally and in writing using appropriate English grammar and syntax.
• Demonstrate sensitivity to and understanding of the diverse academic socio-economic ethnic religious and cultural backgrounds of community college students.
• Establish maintain and foster positive and effective working relationships with those contacted in the course of work.

VISA
Victor Valley Community College does not sponsor Visas such as H1B Visas.

NEPOSTISM POLICY
Victor Valley College is committed to fair hiring practices. We prohibit the employment of relatives or domestic partners as defined by Family Code Section 297 et the same department in accordance with Board Policy 7310.

APPLICATION PROCEDURES:
To be considered a candidate for this position all materials required should be received in the Victor Valley College Office of Human Resources by the First Review Date. If a file is not complete by the First Review Date the application may not be considered by the Screening Committee.

It is the applicants responsibility to ensure that all requested materials are received. All material included in the application packet become District property will not be returned and will not be copied.

Please note the only form of communication you will receive throughout the recruiting and hiring process will be through email. It is your responsibility to check your email for any upcoming testing and/or interview dates. This recruitment may be used to fill future vacancies.

Please note that the information provided on the application must be complete and will be the only information used to determine qualifications for the position. If it is unclear whether an applicant meets the minimum qualifications for the position from the application that applicant will be disqualified.

A complete file consists of all of the following:

1. Completed electronically signed Victor Valley College application which includesContact Information Education Work Experience References and Supplemental Questions.
2. Copies of college transcripts showing college coursework(Ifyou have transcripts please attach as other).(If you are using additional experience in lieu of educational requirements please attach a document stating as such to the transcript attachment type or you will not be able to complete your application)NOTE:Degrees must be from an accredited institution. It is the responsibility of the candidate to include U.S. evaluations of non-U.S. transcripts with their application.

You may check your status at any time by logging into Victor Valley College Online Application Site atwith your username and password.

Candidates wishing to apply for more than one position must apply for each position separately.

Victor Valley College is an Equal Opportunity Employer. The Board of Trustees is committed to supporting recruitment activities that are intentional professional development opportunities that are meaningful and instructional processes that support the goals of equal opportunity equity and diversity by providing equal consideration for all qualified candidates including but not limited to federally and state protected class race color national origin disability (mental and physical including HIV/AIDS cancer and genetic characteristics) ancestry sex/gender (includes pregnancy childbirth breastfeeding and/or related medical conditions) gender identity gender expression sexual orientation religion (includes religious dress and grooming practices) age (over 40) marital status medical condition (genetic characteristics cancer or a record or history of cancer) military or veteran status and genetic information.