Regional Sales Coordinator Group Market

The Regional Sales Coordinator supports one or more Regional Account Directors across the Fairmont Waterfront Fairmont Hotel Vancouver and Fairmont Pacific Rim. This role ensures the smooth and efficient operation of the sales office while providing high-level administrative and client service support.

What Is in It for You

• An inclusive empowering and positive company culture where people are at the heart of everything we do
• Competitive salary starting at $62000 with annual reviews based on market trends performance and capabilities
• Opportunity to work alongside passionate hospitality professionals dedicated to creating exceptional guest experiences
• Complimentary meals during shifts through our Colleague Dining Program
• Travel reimbursement for TransLink monthly passes
• Complimentary dry cleaning of business attire up to $50 per month
• Comprehensive benefits package including medical dental vision life and disability insurance
• Company-matched pension plan and enrollment in the Accor Group Registered Retirement Savings Plan (GRSP)
• Starting with 10 days of paid vacation per year increasing with service plus 12 statutory holidays and paid birthday leave
• One complimentary hotel stay with breakfast for two through our Be Our Guest program plus global employee discounts at Accor properties
• Opportunity to work in a luxury hotel within a historic Vancouver landmark dating back to 1939
• Access to learning programs through our Academies and discounted courses through eCornell
• Career growth opportunities within the global Accor network supporting long-term development and mobility

What You Will Be Doing

• Consistently deliver professional engaging and friendly service
• Provide administrative support to the Regional Account Director and team members as required
• Assist in coordinating and hosting FAMs site inspections client events sales calls and educational visits
• Support the development and maintenance of client relationships
• Respond to internal and external clients in a timely professional manner via email phone and in person
• Communicate with other hotel departments to ensure timely distribution of important information
• Create and maintain accurate client accounts in Opera Sales & Catering
• Assist with month-end reviews production reports and maintaining accurate sales activity logs
• Support preparation of sales trips including sales kits gifts and travel arrangements
• Embody the values of Fairmont Hotels: Respect Belonging Integrity Empowerment and Excellence
• Manage client requests when the Regional Account Director is out of office
• Provide clients with requested collateral and hotel information
• Prepare proposals contracts and addendums as required
• Prepare daily welcome cards and amenities
• Handle telephone inquiries efficiently and professionally in accordance with Fairmont standards
• Maintain strong knowledge of Fairmont Hotel Vancouver Fairmont Pacific Rim and Fairmont Waterfront
• Multitask and prioritize requests within deadlines set by the Regional Account Director
• Perform other duties as assigned

Qualifications :

What We Are Looking For

• Intermediate to advanced computer skills including Microsoft Word Excel PowerPoint and Publisher
• Knowledge of hotel services and facilities
• Experience with Opera Sales & Catering Reservations and Property Manager is an asset
• Excellent verbal and written communication skills
• Flexible and able to meet and exceed guest expectations
• Previous hotel sales experience is an asset
• Strong team player who is professional enthusiastic organized and self-starting
• Strong interpersonal skills with a desire to develop presentation skills
• Proven ability to multitask and maintain a positive attitude in a demanding environment
• Proven ability to independently prioritize tasks and guest needs in the absence of the Sales Leader for extended periods

Physical Aspects of Position

• Seated computer work including constant use of keyboard and mouse
• Occasional use of ladders stairs and ramps
• Occasional standing walking kneeling and bending

Additional Information :

Visa Requirements:
Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS

Remote Work :

No

Employment Type :

Full-time