Department Specialist IUSA
Department:
Job Summary
Position Purpose:
The Department Specialist role in Supply Chain Finance Vendor Compliance will be primarily responsible for tracking and processing correspondence related to the Clients Vendor Compliance program. The program is a nation-wide program to issue compliance charges for poor performance by vendor partners. The key elements of the program are on-time performance fill rate of Purchase Orders and monitoring of sub-standard pallets. This position will be one of the primary points of contact for all vendors and will be responsible for communications between the vendors and the addition the position will be responsible to follow-up with the DCs regarding the timely processing of all claims and paybacks.
RESPONSIBILITIES AND DUTIES:
- Addresses Vendor Compliance requests from vendors
- Research vendor inquiries related to Vendor Compliance
- Routes pay-back requests to appropriate parties for follow-up
- Maintains appropriate turn-around time on all vendor requests
- Monitors aging of all payback requests
- Logs all VC system information in AVISS (program that suppliers use to submit requests/tickets)
- Informs management related to trends and/or challenges with the Vendor Compliance system/program
- Responds to inquiries in area of responsibility.
- Collects data/information for department use in special projects or reports.
- Updates information and reports typically on the computer.
- Checks information for accuracy.
- Prepares form letters in response to customer issues i.e. payback requests.
- Reviews information/data and makes decisions within defined guidelines parameters and instruction.
- Examines and prioritizes documents to determine work to be completed or best course of action.
- Creates and maintains complex records.
- Checks own work for accuracy.
REQUIREMENTS:
- Education: High School Diploma or GED equivalent.
- 3 years experience working in an office environment as a administrative assistant or project coordinator.
- Experience with an onsite ticketing system is a nice to have.
- Computer skills: MS Office Suite including intermediate Excel skills ability to learn to navigate within Company systems.
- Self Starter
- Able to work with limited supervision.
- Detail oriented
- Deadline Driven
- Candidate must meet SLAs when responding to tickets.
- Excellent verbal and written communication skills. Ability to follow verbal and written instructions.
- Keyboarding proficiency
Will this role require travel No
- Education: High School Diploma or GED equivalent.
- 3 years experience working in an office environment as a administrative assistant or project coordinator.
- Experience with an onsite ticketing system is a nice to have.
- Computer skills: MS Office Suite including intermediate Excel skills ability to learn to navigate within Company systems.
- Self Starter
- Able to work with limited supervision.
- Detail oriented
- Deadline Driven
- Candidate must meet SLAs when responding to tickets.
- Excellent verbal and written communication skills. Ability to follow verbal and written instructions.
- Keyboarding proficiency
Will this role require travel No
Required Experience:
IC
About Company
CCO is transforming consulting by prioritizing outcomes and rapid implementation.