L3 DataWireless Network Engineer

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L3 Data / Wireless Network Engineer Bangalore (Hybrid)

Company: New Era Technology
Employment Type: Permanent / Full-Time
Location: Bangalore (Hybrid Work Model)
Experience: 6-10 Years

We are looking for an experienced L3 Data / Wireless Network Engineer to join our Global Network Services team in Bangalore. The ideal candidate will be responsible for advanced troubleshooting enterprise network support wireless infrastructure management and project delivery across large-scale global environments.

This role requires strong hands-on expertise in enterprise data networking wireless technologies SD-WAN routing & switching and operational support. The engineer will work closely with customers vendors and cross-functional teams to deliver high-quality network services resolve complex issues and support critical infrastructure initiatives.

Key Responsibilities

• Provide advanced Level 2 and Level 3 support for enterprise data and wireless network environments.
• Perform complex troubleshooting root-cause analysis and permanent resolution for network and wireless issues.
• Support and manage LAN WAN Wi-Fi SD-WAN VPN campus and datacenter networking environments.
• Configure optimize and troubleshoot enterprise-grade routers switches firewalls wireless controllers and access points.
• Support Cisco Wireless LAN Controllers (WLC) Cisco Prime Infrastructure Cisco ISE Mobility Services Engine (MSE) and enterprise wireless deployments.
• Troubleshoot wireless connectivity RF interference roaming (L2/L3) authentication performance and client-related issues.
• Lead or contribute significantly to network implementation migration refresh and rollout projects.
• Manage incidents service requests problem tickets and change activities within ITSM platforms following ITIL processes.
• Coordinate with OEM vendors ISPs and Cisco TAC for escalations and critical issue resolution.
• Monitor and optimize network performance availability capacity and reliability using enterprise monitoring platforms.
• Maintain detailed technical documentation network diagrams SOPs and operational runbooks.
• Mentor junior engineers and support knowledge-sharing initiatives within the team.
• Participate in on-call support maintenance windows and after-hours activities for critical projects and incidents.

Required Skills & Experience

• 6-10 years of hands-on experience in enterprise Network Operations Engineering and Delivery.
• Strong knowledge of LAN WAN Wireless SD-WAN VPN campus and datacenter networking technologies.
• Hands-on experience with Cisco Arista HP Palo Alto Viptela or equivalent enterprise networking platforms.
• Strong understanding of routing and switching protocols VLANs STP OSPF BGP wireless security and enterprise network design concepts.
• Expertise in Cisco Wireless technologies including WLCs APs CAPWAP/LWAPP and Wi-Fi standards (802.11 a/b/g/n/ac/ax).
• Good understanding of wireless security technologies including WPA2/WPA3 802.1X PEAP RADIUS TACACS and ACLs.
• Experience with Cisco Prime Infrastructure SolarWinds PRTG or equivalent monitoring and management platforms.
• Hands-on exposure to Cisco ISE and enterprise authentication frameworks.
• Working knowledge of Windows Server Linux and basic network automation/orchestration tools.
• Familiarity with ITIL framework and ITSM ticketing systems.
• Strong communication stakeholder management troubleshooting and analytical skills.
• Ability to work effectively in fast-paced global enterprise environments under tight timelines.

Preferred Certifications

• Cisco CCNP Certification (Preferred)
• CWNA / CWNP Certification (Good to Have)
• ITIL Foundation Certification
• Cisco Wireless Certifications (Good to Have)

Good to Have

• Experience with Cisco Catalyst 9800 WLCs Wi-Fi 6/6E Cisco DNA Center and advanced RF tools.
• Exposure to network automation tools such as Python Ansible or Terraform.
• Experience with SD-WAN firewall policy management and load balancing technologies.
• Experience supporting enterprise customers in Financial Services Healthcare Pharmaceutical or Managed Services environments.
• Familiarity with cloud networking and hybrid infrastructure environments.

Work Environment

• Permanent role with excellent long-term career growth opportunities.
• Hybrid work model from Bangalore office.
• Opportunity to work on large-scale enterprise networking and wireless infrastructure projects.
• Exposure to global enterprise customers and cutting-edge networking technologies.

How to Apply

Please share your updated resume with:

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