Large Corporate Client Executive German-speaking
Job Summary
About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025 Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health wellbeing and peace of mind of those we serve.
Youll join a globally recognized organization where trust clear communication and a positive culture shape how we work. Our leaders are consistent approachable and supportive helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments care about meaningful change and want to grow in a company that puts people first. At Cigna Healthcare your work contributes to better care experiences and supports customers through important moments in their lives.
About the Role
You will support the client management team in delivering a high standard of service to large corporate clients and brokers across the international health benefits segment. This role requires you to be fluent in German as you will regularly support Germanspeaking clients and brokers helping them understand and maximise their solutions.
Youll work in a fastpaced and evolving environment where priorities may shift requiring you to manage multiple requests provide timely responses and ensure a consistent client experience across diverse markets.
What Youll Do
- Build and maintain strong working relationships with clients and brokers supporting longterm engagement and satisfaction
- Resolve moderately complex queries and nonroutine issues ensuring clear communication and timely outcomes
- Apply a consultative approach to explain products benefits and administrative processes in a way that meets client needs
- Support the client management team in identifying opportunities to strengthen service delivery and expand business engagement
- Act as a reliable point of contact responding to client and broker enquiries within agreed timelines
- Coordinate and facilitate client and broker meetings including organising WebEx sessions and contributing to presentations where required
- Contribute to reporting data updates and administrative processes ensuring accuracy and visibility of account activity
What Youll Bring
- Experience in a clientfacing or customer support role
- Fluent German language skills with the ability to communicate confidently in both written and spoken contexts
- Ability to manage competing priorities and meet deadlines in a fastmoving environment
- Strong communication skills with confidence explaining complex information clearly
- A proactive approach to problem solving and taking ownership of outcomes
- Confidence working independently while keeping stakeholders informed
- Familiarity with Microsoft Office tools and working with data or reporting systems
Skills
Soft Skills
- Clear and professional communication
- Strong interpersonal skills and collaboration
- Critical thinking and problem solving
- Responsiveness and followthrough
- Adaptability and learning agility
Technical / Functional Skills
- Knowledge of client service processes and account support
- Ability to interpret and explain product and benefit structures
- Experience using Microsoft Office (Excel PowerPoint Word Outlook)
- Exposure to CRM or reporting tools such as Salesforce
Nice to Have (optional)
- Knowledge of health insurance products or administrative processes
- Experience working with brokers or within an account management environment
- Experience supporting client meetings or presentations
- Experience creating or maintaining training materials
Why Join Us
- Competitive salary and benefits package
- Multicultural and hybrid working environment
- Private Medical Insurance
- Employee Wellbeing Benefits
- Educational Development Program
About Cigna Healthcare
Cigna Healthcare a division of The Cigna Group is an advocate for better health through every stage of life. We guide our customers through the health care system empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.
About Company
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, international health insurance, and Medicare coverage.