Education Associate 2 (PCN 051404)

Welcome to the Department of Education & Early Development

Wed be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us apply today!

This position is open to Alaskan Residents only.

Please check out theresidency definitionto determine if you qualify.

What you will be doing:
The Education Associate 2 plays a vital customer-focused role within DEEDs Teacher Certification office. This position is often the first point of contact for educators seeking certification in Alaska and is essential in ensuring applicants receive timely accurate and supportive service. This position reviews and evaluates certification applications in accordance with Alaska statutes regulations and procedures determining eligibility and issuing a wide range of certificate types.

Our organization mission and culture:
The Education Associate 2 serves within DEEDs Division of Innovation and Education Excellence as a key member of the Teacher Certification team. This team consists of dedicated staff who provide customer service and support to educators and school districts ensuring they understand and can successfully navigate Alaskas certification requirements. The Teacher Education Associate II plays a critical role by processing certification applications and maintaining effective efficient systems that support the overall certification process.

The benefits of joining our team:
The Teacher Certification team is a collaborative group of seven staff members dedicated to supporting educators schools and districts while advancing DEEDs mission of providing an excellent education for every student every day. Four technical staff work together to process teacher certification applications respond to applicant inquiries and coordinate with related departments to ensure timely processing. One Teacher Certification Education Specialist provides expertise and support for the new TEACH-AK online certification system. One Program Coordinator supports the Educator Registered Apprenticeship Program. The Teacher Certification Administrator works closely with the entire team to address educator and district needs and to guide ongoing system improvements.

The working environment you can expect:
This position is located in Juneau Alaska. The Teacher Certification office is found on the 9^th floor of the State Office Building.

Who we are looking for:
We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• Computer Skills Uses computers software applications databases and automated systems to accomplish work.
• Analytical Thinking/Problem Solving Uses a logical systematic sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
• Attention to Detail Is thorough when performing work and conscientious about attending to detail.
• Professionalism Consistently displays the collection of competencies and skill expected of a professional. Professionalism is defined by its key behaviors including being accountable for actions and assigned projects; practicing efficient work habits to effectively manage time and workload; clearly communicating and expressing thoughts and ideas in writing and in person; possessing the ability to understand how non-verbal communication impacts the workplace; working effectively as part of a team to achieve productive outcomes; and consistently demonstrating emotional intelligence integrity and ethical behavior.

If you envision yourself in this role and are ready to start an exciting career with us apply today!

(1) Graduation from an accredited college preferably in administration and/or education. AND One year of experience as an Education Associate 1 with the State of Alaska or the equivalent elsewhere.

OR

(2) Five years of experience in the broad field of education counseling or administrative services one year of which was at the technical/paraprofessional.

OR

(3) Any combination of the above.

Substitution: In option 2 graduate study may be substituted for the required specialized experience on a year-for-year basis. Undergraduate study preferably in administration and/or education may also substitute for the generalized experience in option 2 on a year-for-year basis.

At the time of the interview please provide the following:

1. Three (3) professional references whom we may contact by phone are required. One (1) of these references must be your current or most recent supervisor if not already provided in the application.
2. Current performance evaluation if available.
3. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to verify that you meet the minimum qualifications.

Please read the information below carefully. This applies to your application submission.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies you must fill in the Education section of the application If you have not obtained a degree please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university it may be used to meet the above requirements if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.The omission of the required documentation listed will result in an incomplete application and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not documented in your application please provide the employers name job title employment dates and whether you worked full-time or part-time Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met Work experience needed to meet the minimum qualifications must be documented in the application If the application does not support minimum qualifications the applicant may not advance to the interview and selection phase of the recruitment A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level Ensure your time and any subsequent flex promotion(s) are documented as a separate position This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered If this information is not accurately reflected in your application this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application.Noting see resume or CV or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: regarding the application process can be directed to the Workplace Alaska hotline at (toll-free) or (907) 465- 4095.If you choose to be contacted by email please ensure that your email address is correct on your application and that your spam filter will permit emails from the domain.For information on allowing emails from the domains visit the Lost Password Help page at: STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations auxiliary aids or services or alternative communication formats please call 1- in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel at P.O. Box 110201 Juneau AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll-free) or if you are in the Juneau area. Requests for information may also be emailed to: .

For specific information in reference to the position feel free to contact the hiring manager at: