Business Analyst Business Relationship Manager (BRM)

Role: - Business Analyst / Business Relationship Manager (BRM)

Location: Dauphin County PA is Remote but local candidates preferred

OA/ESO team is seeking a Business Relationship Manager

37.5 hours per week Position is remote but local candidates preferred

Scope of Work

The resource will serve as a Business Analyst / Business Relationship Manager (BRM) supporting business and technology initiatives across multiple teams and stakeholders. This role will focus on requirements gathering business process analysis workflow documentation and cross-functional communication to ensure alignment between business objectives and IT solutions.

The resource will work closely with business units external partners and internal ESO IT teams to understand operational needs identify process gaps and translate business requirements into clear actionable technical documentation. The role requires strong collaboration skills and the ability to support initiatives throughout the full Software Development Life Cycle (SDLC).

Responsibilities

Gather analyse and document business and functional requirements

Evaluate existing business processes and workflows to identify improvement opportunities

Translate business needs into detailed technical requirements and user stories

Facilitate communication and collaboration between business stakeholders external teams and internal IT groups

Serve as a Business Relationship Manager (BRM) to maintain alignment clarify expectations and support issue resolution across teams

Support Agile project delivery activities including backlog refinement sprint planning and requirements traceability

Perform light project coordination activities including:

Tracking project progress and deliverables

Supporting status reporting

Coordinating meetings workshops and work sessions

Escalating risks blockers or scope concerns as needed

Assist with testing and validation activities by:

Reviewing and validating requirements

Executing test scenarios

Confirming delivered solutions meet business expectations and objectives

Support development and maintenance of project and operational documentation

Technical & Methodology Expertise

The resource should possess hands-on experience with:

Azure DevOps

Agile delivery methodologies

Software Development Life Cycle practices

Backlog management and user story refinement

Sprint planning and Agile ceremonies

Requirements traceability and workflow tracking

Process mapping and documentation techniques

The resource should be comfortable working in cross-functional technical environments and supporting collaboration between business and IT stakeholders.

Required Qualifications

Bachelors degree in Business Information Technology Computer Science or related field or equivalent professional experience

3 years of experience as a Business Analyst BRM Project Coordinator or similar role

Experience gathering and documenting business and technical requirements

Strong verbal and written communication skills

Experience supporting Agile teams and SDLC processes

Hands-on experience using Azure DevOps or similar work management tools

Ability to manage multiple priorities and stakeholders in a fast-paced environment

Strong analytical organizational and problem-solving skills

Donato Technologies Inc. is a trusted IT staffing consulting and software development partner headquartered in Dallas Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible high-quality services that drive performance innovation and long-term success.