Senior Business & Sales Manager

Role: Senior Business & Sales Manager

Location: Fort Lauderdale (in-person)

Salary: Competitive

We are seeking a commercially driven and highly motivated Senior Business & Sales Manager to lead and scale our U.S. commercial function. This is a leadership role responsible for driving revenue growth managing and developing the Business Development team strengthening strategic partnerships and ensuring a high-performing sales culture across the business.

Senior Business & Sales Manager the role

Leadership & Team Management

• Lead manage mentor and develop the U.S. Business Development team including BDOs and BDAs.

• Provide clear direction structure and accountability across all sales activities and KPIs.

• Conduct regular 1:1 meetings coaching sessions performance reviews and development planning.

• Support recruitment onboarding and training of new team members.

• Foster a positive collaborative and high-performance culture focused on growth and continuous improvement.

• Work closely with the Head of Client Success & Partnerships to ensure alignment between sales and client retention strategies.

Revenue Growth & Commercial Performance

• Drive new business revenue growth across all service lines.

• Develop and execute sales strategies to improve conversion rates outbound activity and overall pipeline performance.

• Support and oversee negotiations proposals and commercial discussions for high-value opportunities.

• Identify opportunities for upselling cross-selling and expansion within existing client relationships.

• Ensure monthly quarterly and annual revenue targets are achieved.

• Maintain oversight of pipeline forecasting sales reporting and commercial analytics.

Sales Operations & Process Improvement

• Ensure CRM systems reporting tools and sales databases are maintained accurately and consistently.

• Improve sales processes lead management workflows and operational efficiencies across the department.

• Collaborate with Finance Compliance Operations and Marketing teams to improve client experience and internal effectiveness.

• Assist in the development of outbound sales initiatives lead revival campaigns and strategic growth projects.

• Monitor KPIs and reporting metrics to identify trends opportunities and areas for improvement.

Partnerships Events & Brand Representation

• Build and maintain strategic relationships with partners service providers and key stakeholders.

• Represent the business at industry conferences networking events webinars podcasts and ecommerce events.

• Support partnership initiatives and referral opportunities to drive business growth.

• Work closely with Marketing on campaigns outreach strategies and sales enablement materials.

• Act as a strong ambassador for the company within the ecommerce compliance and international expansion sectors.

Client & Commercial Oversight

• Support the management of key client relationships and assist with escalations where required.

• Ensure a consistently high standard of customer engagement and commercial professionalism across the team.

• Demonstrate strong commercial acumen and contribute to wider strategic growth initiatives.

• Provide regular reporting and performance updates to senior leadership.

• Support the development of scalable sales structures processes and long-term commercial strategy.

Senior Business & Sales Manager the person
Essential

• Proven experience in sales management business development or commercial leadership roles.

• Strong experience managing and developing high-performing sales teams.

• Demonstrated success in driving revenue growth and achieving commercial targets.

• Strong background in direct sales pipeline management and customer relationship management.

• Excellent leadership communication negotiation and interpersonal skills.

• Commercially minded with strong analytical and problem-solving capabilities.

• Highly organised with the ability to manage multiple priorities in a fast-paced environment.

• Strong CRM reporting and sales forecasting experience.

• Ability to motivate teams drive accountability and improve performance.

Desirable

• Experience within ecommerce compliance SaaS fintech tax logistics or professional services environments.

• Experience working within international expansion or cross-border commerce sectors.

• Exposure to partnerships channel sales or affiliate growth strategies.

About AVASK

We are an international professional services firm specialising in global tax compliance consulting and business solutions to e-commerce sellers expanding internationally.

We assist hundreds of Amazon FBA sellers as well as entrepreneurs across eBay Shopify and many other platforms. Providing clients with a comprehensive range of expertise - from practical guidance on cross-border transactions to ensuring they are fully compliant.