The Relationship Manager (Royal) in Retail Branch Banking is responsible for acquiring and managing affluent/premium customers while driving CASA growth and cross-selling banking products. The role focuses on relationship management revenue generation and achieving branch sales targets.
Key Responsibilities CASA Acquisition & Growth
- Acquire new CASA customers (Current Account & Savings Account)
- Increase branch CASA book through customer sourcing and referrals
- Deepen relationships with existing customers to improve balances
- Drive activation and retention of accounts
Customer Relationship Management
- Manage portfolio of Royal/Preferred customers
- Provide personalized banking solutions and priority servicing
- Maintain long-term customer relationships for higher wallet share
- Act as a single point of contact for premium customers
The Relationship Manager (Royal) in Retail Branch Banking is responsible for acquiring and managing affluent/premium customers while driving CASA growth and cross-selling banking products. The role focuses on relationship management revenue generation and achieving branch sales targets. Key Responsi...
The Relationship Manager (Royal) in Retail Branch Banking is responsible for acquiring and managing affluent/premium customers while driving CASA growth and cross-selling banking products. The role focuses on relationship management revenue generation and achieving branch sales targets.
Key Responsibilities CASA Acquisition & Growth
- Acquire new CASA customers (Current Account & Savings Account)
- Increase branch CASA book through customer sourcing and referrals
- Deepen relationships with existing customers to improve balances
- Drive activation and retention of accounts
Customer Relationship Management
- Manage portfolio of Royal/Preferred customers
- Provide personalized banking solutions and priority servicing
- Maintain long-term customer relationships for higher wallet share
- Act as a single point of contact for premium customers
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