Director, Project Management Office

Yee Hong Centre for Geriatric Care (Yee Hong) is a recognized leader in senior care dedicated to providing exceptional culturally inclusive services that enhance the well-being of older adults. With a strong reputation for excellence in long-term care community programs and aging-in-place initiatives Yee Hong is committed to supporting seniors in living with dignity independence and the best possible quality of life. At the core of its mission is a focus on compassionate person-centered care tailored to the unique needs of diverse communities.

Yee Hong is one of the foremost providers of culturally appropriate senior care in the country delivering high-quality resident experience and care to Chinese and other Asian seniors since 1994. The organization operates 805 long-term care beds and 308 seniors apartment units with an additional 224 long-term care beds opening in a new home by June 2026. In addition Yee Hong offers four campuses of managed care a hospice residence and a wide range of community-based senior and caregiver support services. Through this comprehensive network the organization serves more than 15000 individuals annually across the Greater Toronto Area.

Role Overview
The Director Project Management Office plays a critical leadership role in advancing enterprise-wide strategic initiatives by supporting the Head of PMO and partnering closely with executive sponsors. This role is responsible for overseeing a portfolio of complex interdependent projects ensuring alignment to organizational priorities and enabling successful execution through strong governance planning oversight and cross-functional coordination.

Operating at both a strategic and operational level the Director Project Management Office provides structure clarity and insight across multiple transformation initiatives while supporting two Managers within the PMO function. This role focuses on integration risk identification and organizational readiness rather than day-to-day project execution.

Key Accountabilities
Enterprise Program & Portfolio Oversight
Lead the development and ongoing management of an enterprise transformation roadmap aligning initiatives to strategic priorities and operational readiness goals
Oversee a portfolio of major initiatives including:
o Finch II operational readiness and activation
o Enterprise scheduling system implementation
o Procure-to-Pay automation and financial transformation
o Transition to paper-light and paperless documentation
o New operating model and organizational alignment
o Dementia care model implementation
o Broader digital and operational transformation initiatives
Ensure alignment sequencing and integration across all initiatives

Governance Risk & Integration
Identify interdependencies risks and pressure points across initiatives and proactively escalate issues
Establish and maintain strong governance frameworks including executive reporting dashboards and decision-making structures
Provide clear concise insights to support Executive Team and Board-level discussions
Monitor progress across projects to ensure consistency accountability and delivery against timelines

Leadership & Team Oversight
Provide direction and support to two Managers within the PMO ensuring consistency in project planning reporting and execution standards
Identify gaps in capability resourcing and processes across the PMO function and recommend improvements
Foster a culture of accountability collaboration and continuous improvement within the team

Executive & Stakeholder Partnership
Act as a key liaison between the PMO and Executive Sponsors ensuring alignment on priorities timelines and outcomes
Support leaders in translating strategic priorities into actionable plans and deliverables
Facilitate cross-functional collaboration across HR Operations Clinical Finance and IT

Planning & Execution Oversight
Oversee the development and maintenance of integrated project plans ensuring alignment across initiatives
Ensure project teams are equipped with clear timelines milestones and deliverables
Provide oversight and guidance without necessarily owning full execution of all initiatives

Change Management & Organizational Readiness
Support enterprise-wide change management and readiness strategies
Identify organizational impacts and ensure appropriate supports are in place for adoption
Partner with leaders to drive engagement communication and sustained change adoption

Strategic Insight & Decision Support
Translate complex multi-layered initiatives into clear actionable insights for leadership
Provide data-driven recommendations to inform prioritization and resource allocation
Continuously assess portfolio health and recommend adjustments as needed

Qualifications & Experience
812 years of experience in project/program management transformation or strategic initiatives
Experience operating in a complex multi-stakeholder environment (healthcare/LTC preferred)
Proven ability to manage large-scale cross-functional programs
Strong experience with executive reporting governance and risk management
Demonstrated experience leading or supporting PMO functions or transformation offices
Exceptional ability to influence without direct authority
Strong analytical communication and stakeholder management skills

Leadership Competencies (Aligned to Your Environment)
Strategic thinking and enterprise perspective
Operational discipline and execution oversight
Influencing and relationship-building
Change leadership and adaptability
Clear and effective communication

Please apply before:

Salary Range:

INTERNAL APPLICANTS: PLEASE APPLY THROUGH THE JOBS HUB

Our people are our greatest strength and the core of our success. We invest in our employees wellbeing and support their ongoing learning and development. We offer:

• Competitive total compensation package

• Multi-employer pension plan

• Professional development opportunities

• Ongoing learning and development

• Employee education assistance program

• Award winning corporate culture

• Safe inclusive and supportive work environment

Yee Hong is an equal opportunity employer committed to an inclusive barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity please advise if you require any accommodation.

Successful applicants must provide a recent satisfactory vulnerable sector police reference check and medical clearance certificate.

Our hiring process involves the use of Artificial Intelligence (AI) to assist with screening of the applicants resume.

This job is posted to fill an existing vacancy.