SRE DevOps Manager

About the Role

We are seeking a seasonedSRE / DevOps Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability security and performance of our infrastructure while fostering a culture of automation ownership and continuous improvement.

At Upshop we believe that great businesses are built by great people. Our People function is at the heart of our companys growth ensuring we attract develop and retain A Players who drive our mission forward.

Our Values:

• Extremely Accountable
• Customer Obsessed
• Always Innovating
• Demand Excellence
• Biased for Action

Key Responsibilities

Team Leadership

• Manage and mentor a team of SRE and DevOps engineers.
• Drive hiring onboarding and professional development.
• Set clear goals and performance metrics.

Reliability & Incident Management

• Own system uptime performance and reliability.
• Lead incident response and root cause analysis.
• Define and monitor SLAs SLOs and SLIs.

Infrastructure & Automation

• Oversee cloud infrastructure (Azure).
• Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools
• Drive automation of CI/CD pipelines and operational tasks.
• Build and manage a DevSecOps process to connect CI/CD pipelines with AzureDevOps Gitlab etc.

Monitoring & Observability

• Implement and maintain monitoring alerting and logging systems.
• Use tools like Datadog or other similar tools like Prometheus Grafana ELK stack.

Security & Compliance

• Ensure infrastructure security and compliance with industry standards.
• Collaborate with InfoSec teams on audits and vulnerability management.

Cross-functional Collaboration

• Work closely with software engineering product and QA teams.
• Advocate for DevOps and SRE best practices across the organization.

Qualifications

• 10 years of experience in DevOps SRE or infrastructure engineering.
• 2 years in a leadership or managerial role.
• 3 years of expertise with Cloud platform deployments
• 3 years of experience working with MongoDB and cosmosdb
• Strong experience with cloud platforms (AWS GCP Azure).
• Proficiency in scripting languages (Power shell scripting Python Bash Go).
• Hands-on experience with Kubernetes Docker CI/CD tools.
• Excellent communication and leadership skills.

Preferred Qualifications

• Experience with compliance frameworks (SOC 2 ISO 27001).
• Familiarity with Agile and DevOps methodologies.
• Certifications in cloud technologies or DevOps practices.

Benefits/Perks

• Hybrid Opportunity
• Competitive salary
• Employer-matched 401(k) plan
• Attractive paid time off policy
• Career growth and development opportunities

Compensation Range: $150-$180k CAD