Manager, FIU Quality Assurance

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

The Manager FIU Quality Assurance is responsible for managing the execution of consistent QA reviews completed by a team of Quality Assurance Specialists in order to assure that the quality of investigations within the Financial Intelligence Unit (FIU) meets requirements. Specific activities include effective people management and overseeing the analysis interpretation and documentation of results for the purpose of assessing ML/TF risks. The Manager is accountable for the quality of the reviews performed by their team of QA Specialists and conducts periodic reviews to assess this identify and document concerns and to deliver coaching where necessary. The Manager role is accountable for providing recommendations and/or solutions to address any gaps identified.

At CIBC we enable the work environment most optimal for you to thrive in your have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 3-5 days per week on-site while other days will be remote.

How youll succeed

• Building team and individual capabilities by providing development opportunities such as projects and training;

• Manage QA activities for investigations within the FIU including Triage alert adjudication AMLI case investigations High Risk Client/Enhanced Due Diligence reviews in addition to other areas which may be identified in scope;

• Ensure QA reviews are completed by QA Specialists as assigned;

• Identify and escalate process gaps trends and/or areas of improvement to Director QA;

• Provide complete and accurate statistics and reports as required to Director QA

Who you are

• You have strong knowledge of AML regulations practices and economic sanctions which may be enhanced via accreditation by ACAMS.

• You have a degree/diploma in Business Accounting Finance Law or related field and/or equivalent years of experience. It is an asset if you have certifications such as CFCS Certified Financial Crime Specialist - Association of Certified Financial Crime Specialist (ACFCS) and/or CAMS Certified Anti Money Laundering Specialist - Association of Certified Anti Money Laundering Specialists (ACAMS)

• You embrace and champion change. Youll continuously evolve your thinking and the way you work in order to deliver your best.

• Youre driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.

• You have strong communication and technical skills along with intermediate proficiency in Excel.

• Your influence makes an impact. You find meaning in relationships and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

• Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability.

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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