Client Services Manager, Home Health
North Charleston, SC - USA
Job Summary
MUSC Health at Home by BAYADA is seeking a Client Services Managerin our North Charleston Home Health Office.
If you are looking for an exciting career opportunity in a growing industry a Client Services Manager could be the position for you. MUSC Health at Home by BAYADA believes that our clients and their families deserve home health care delivered with compassion excellence and reliability. We want you to apply your energy and skills in this dynamic entrepreneurial environment and become an integral part of a caring professional team that is instrumental in providing the highest quality care to our clients.
Responsibilities for the Client Services Manager:
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients referral sources payors and community organizations
- Develop strong communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions % Medicare referrals rejected by reason etc.)
- Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications for a Client Services Manager:
- Bachelor degree is strongly preferred
- Prior knowledge of/experience with Medicare and OASIS a plus
- Prior medical office or home care experience preferred
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why choose MUSC Health at Home by BAYADA
- MUSC Health at Home by BAYADA offers the stability and structure of a national company with the values and culture of a family-owned business.
- Place to Work for Diversity 2023
- Newsweek Best Place to Work for Women 2023
- Newsweek Best Place to Work (overall) 2024
- Newsweek Best Place to Work for Women and Families 2023
BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.
Required Experience:
Manager
About Company
A trusted, nonprofit, home health care agency with decades of experience providing up to 24/7 home care for elderly individuals, children, and adults of all ages.