Dispatch Manager

We are seeking a motivated and experienced leader to join our team as a Dispatch Manager at SRM Concrete. This is an excellent opportunity for someone who thrives in a customer-focused fast-paced environment and is ready to lead daily operations while ensuring exceptional service and Dispatch Manager is responsible for overseeing the day-to-day dispatch operations at the plant ensuring timely and accurate delivery of concrete while maintaining strong communication between customers drivers and plant personnel. This role plays a key part in driving customer satisfaction operational efficiency and team ResponsibilitiesLead mentor and support dispatch personnel and drivers promoting a culture of safety accountability and daily dispatch operations to ensure efficient scheduling and on-time delivery of closely with plant managers drivers and sales teams to meet customer as the primary point of contact for customers ensuring excellent service and resolving any delivery or scheduling workloads routes and delivery schedules to maximize efficiency and and evaluate key performance metrics to improve operations and customer compliance with DOT regulations safety standards and company and implement process improvements to enhance dispatch team meetings training and performance evaluations to support employee strong relationships with customers and internal leadership experience in dispatch logistics transportation or a related organizational skills with the ability to multitask and prioritize communication and interpersonal -solving mindset with a focus on continuous in Microsoft Office and dispatch-related of DOT regulations and safety standards to adapt quickly in a fast-paced to complete SRMs pre-employment UsSRM strives to be the largest most profitable construction materials company in the country while maintaining a best-in-class 5 Principles of ServiceSafety Quality Kindness Cleanliness Go-GetterWhy Join UsGrowth: Opportunities for advancement in a growing companyWork-Life Balance: Home dailyCompetitive Compensation: Hourly pay with bonus eligibility and annual raisesExceptional Benefits:Medical dental and vision insuranceShort-term & long-term disability and life insurancePaid holidays PTO and vacation programs401(k) with weekly company matchFamily-oriented cultureOvertime Opportunities: Daily overtime after 8 hours and weekly after 40 hoursAdditional RequirementsCandidates must complete a pre-employment drug screen physical and background checks including Clearinghouse and MVR is an equal opportunity employer and values diversity. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.