Loyalty Specialist

Total Number of Openings

About Us

Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879 Chevron has a rich history of innovation and growth making significant contributions to the global energy landscape.

Chevron has been present in Australia for over 70 years. Chevron Australia Downstream an Australian subsidiary of the Chevron Corporation delivers quality fuel and lubricant products and services including via its national network of Caltex service stations. Caltex customers receive a warm and friendly service and take advantage of the specially formulated fuel system-cleaning ingredientTechron available in all grades of fuel at the Caltex service stations.

Chevron Australia Downstream also owns andoperatesthree product import terminals. We deliver products and services to a range of industries including mining resources agriculture transportmarineand aviation. We offer services such as bulk fuel supply oils and lubricants fuel equipment solutionscustomisedfleet fuel card solutions and expert advice on fuelmanagement and healthand safety.

At Chevron we believe humanity can solve any challenge including meeting the worlds energy needs of today while advancinga cleanerenergy tomorrow.

About the Role

Chevron Australia Downstream is looking for a Loyalty Specialist on a 12 month fixed term contract to join the Caltex Marketing Team responsible for the in country execution and optimisation of loyalty programs supporting customer acquisition engagement retention and profitable growth.

This role focuses on end to end loyalty program execution including product optimisation and development marketing campaign communications promotions partnerships activation and performance reporting working closely with in-country and regional stakeholders. The role is expected to deliver measurable outcomes apply ROI based prioritisation and execute with strong operational discipline and compliance in line with organisations ways of working.

Responsibilities include but are not limited to the following:

Loyalty program execution

• Execute and optimise proprietary loyalty program activities.

• Deploy loyalty led campaign communications aligned with retail fuels marketing.

• Ensure consistent highquality execution across customer touchpoints both digital and onground.

Promotions & campaigns

• Execute loyalty promotions and tactical offers.

• Apply ROIbased prioritisation when managing activities and budgets.

• Coordinate creative content and execution inputs across internal teams and agencies.

Partnerships activation

• Own and manage loyalty partnerships and contracts.

• Work with country and regional stakeholders to ensure partner activity delivers clear commercial and customer value.

Insights reporting & optimisation

• Provide loyalty program performance and health reporting.

• Apply loyalty data and insights to support datadriven decisionmaking testandlearn approaches and continuous improvement of tactics.

Crossfunctional collaboration

• Work closely with country business teams sales operations digital and regional teams to align priorities and deliver integrated execution.

Digital platforms & compliance

• Deploy loyalty program through CRM platforms and dashboards.

• Manage assigned marketing budget ensuring disciplined spend and ROI accountability.

• Steward brand marketing and regulatory compliance.

About You

We know our greatest resource is the ingenuitycreativityand innovation of our people. Applications from motivated talented individuals with a keen interest in the energy industry are encouraged.

This is a hands on execution role suited for a marketer who is highly organised data driven and preferably experienced in a loyalty environment.

Knowledge Skills and Experience:

• Minimum 5 years marketing experience ideally within a loyalty environment; petrol & convenience or broader retail marketing (including CRM) experience highly regarded with fuels or energy exposure an advantage.

• Proven ability to thrive in a fastpaced evolving environment successfully managing multiple initiatives and priorities concurrently.

• Demonstrated capability to monitor industry trends customer needs and competitor activity translating insights into practical marketing actions.

• Strong attention to detail and creative judgement with experience briefing managing and collaborating with agencies and designers to deliver high quality on brand marketing assets.

• Well developed commercial mindset with a clear focus on ROI effectiveness and value creation.

• Solid experience in internal and external stakeholder management including sales teams distributors agencies and crossfunctional partners.

• Strong financial and business acumen including an analytical mindset with experience using data to assess performance and inform decisions. Knowledge in marketing automation is an advantage.

• Highly collaborative team player with a strong personal drive for performance accountability and results.

• Good understanding of Australian advertising and marketing regulations.

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way ( At the heart of The Chevron Way is our vision to be the global energy company most admired for its people partnership and performance.

Participate in world-leading energy projects advance your professionaldevelopmentand expand your career within an inclusivecollaborativeand high-performing workplace.

Chevron Australia values inclusivity and promotes a workplace that activelyseeksto welcome contributions from all people. We encourage people of all abilities genders Aboriginal and Torres Strait Islanders diverse cultures and backgrounds LGBTIQ identities and all age groups to apply.

Chevron is committed to building a safe and respectful workplace where everyone is valued for their contribution to our energy future. We are committed to fostering a workplace where everyone feels saferespected and valued. Our positive duty requires us to prevent workplace sexual harassment and discrimination through training clear reporting procedures and a culture of accountability and inclusivity

Applications close at 11:59PM AEST on 22 May 2026.

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