Chief Operating Officer (HDRS)
Job Summary
Reporting to: Chief Executive Officer
Contract: Permanent
Location: London with regular travel to Hinxton Cambridgeshire
Salary: 150000 - 170000 dependant on experience
Hybrid working: At least two days a week on site
Closing date: Sunday 31st May 2026
Interviews: Mid-End June
The Health Data Research Service (HDRS) is seeking its inaugural Chief Operating Officer to join Melanie Ivarsson HDRS CEO to deliver and shape the service that will transform access to the UKs health data. HDRS will provide a simpler more joinedup way for approved researchers to access health and care data helping to drive major advances in patient care and improve health outcomes.
This is an incredibly exciting opportunity to lead the operational function for a new public body right from the very beginning.
Please note: as HDRS is not yet formally established this role is being advertised by the Wellcome Trust on HDRSs behalf. The successful candidate will initially be employed by Wellcome and will transfer to HDRS once it is able to employ staff directly. Any offer of employment for this specific role will reflect the interim HDRS terms and benefits.
What is the Health Data Research Service (HDRS)
HDRS is being set up as a government-owned company enabling it to operate at arms length from central government. This model gives HDRS the independence and flexibility it needs to work across the health and research system while remaining publicly owned and accountable.
Main Purpose of the Position:
The Chief Operating Officer (COO) is responsible for leading the HDRS operations and to set up the company to ensure it has strong and effective operational foundations governance and delivery capability. This includes oversight of procurement contract management communications (internal and external) delivery and operations portfolio management annual planning the longterm company roadmap estates and internal IT. The COO will also hold interim accountability for Finance and HR until the CFO and CPO are recruited.
Main Responsibilities:
Strategic Leadership
Lead operational strategy alignment with HDRS vision and business objectives.
Develop and maintain the longterm organisational roadmap ensuring alignment with HDRS strategic goals.
Own strategic stakeholder relationships including with Government Wellcome industry NHS and wider partners as required and appropriate
Support the Executive Team and strategy function to shape the HDRS business strategy and organisational design to enable delivery
Alongside the wider Executive Team set and be an exemplar for an inclusive culture
Operations and Delivery
Oversee daytoday operational management to ensure highquality efficient delivery of HDRS services.
Ensure operational processes meet agreed service levels regulatory requirements and user expectations working in close collaboration with the Chief Technology Officer and Chief Commercial Officer once appointed.
Procurement and Contract Management
Lead procurement governance and ensure compliance with public sector procurement standards.
Oversee contract management ensuring value for money performance oversight and risk mitigation.
Communications (Internal and External)
Shape and own the communications strategy for HDRS with the CEO and wider experts in the business
Lead HDRS internal communications ensuring clarity coherence and alignment across teams.
Oversee external communications supporting HDRS reputation stakeholder relations and strategic messaging.
Portfolio and Planning
Set out the long medium and short term roadmap of HDRS alongside the Director of Strategy ensuring HDRS matches vision with delivery.
Lead portfolio management prioritisation and organisational planning cycles including identifying critical risks dependencies and issues as well as the system to manage these.
Oversee annual planning ensuring alignment to longterm strategic goals and resource availability.
CEO Office Estates and Internal IT
Work with the Chief of Staff to ensure smooth and effective operation of the CEO Office including governance and coordination.
Oversee estates management ensuring appropriate accommodation and facilities for HDRS staff including compliance with all relevant regulations and in line with HDRS company culture.
Lead internal IT ensuring staff have secure reliable and effective technology tools are available for HDRS colleagues empowering them to act at their best.
Interim Finance and HR Oversight
Provide interim oversight of Finance ensuring financial governance reporting and controls remain strong until CFO recruitment is complete
Provide interim oversight of HR ensuring effective people processes until CPO recruitment is complete.
Essential Experience:
Demonstrable experience of successfully serving on a leadership team of a complex organisation and successfully working in partnership with a CEO and Board;
Experience of the set up and governance of a government company the healthcare and life sciences sector and a government network.
Experience of having delivered ambitious strategic plans preferably with a focus on health data
Experience of managing significant budgets leading positive high performing and inclusive working cultures and working across strategy operations and communications
Enthusiasm for the vision and mission of the Health Data Research Service and a genuine interest in healthcare and improving the lives of patients
Skills:
A track record of bringing a wide range of operational functions together to deliver complex and ambitious strategic plans at pace.
Highly numerate with advanced critical thinking skills with a commercial outlook and experience of best practice across a wide range of sectors; able to get to the heart of the matter quickly and implement simple solutions.
Strong interpersonal skills collegial with high integrity and committed to the highest ethical standards.
Excellent leadership and management skills able to lead motivate and develop multi-disciplinary inclusive teams across a wide range of professional disciplines and organisational priorities.
A fluent and persuasive communicator who can represent the organisation externally and internally including key stakeholders like the Board.
Ability to coach and mentor other senior leaders.
Education & Qualifications:
Degree
Personal Specification:
Robust and resilient but tactful and open in approach able to command respect through personality professional credibility and capabilities.
Open-minded with a flexible approach and ability to demonstrate a breadth of vision
Accountable for own actions and able to appropriately hold others accountable for their actions.
Able to address conflict and take difficult decisions.
Desire to be part of a team delivering the strategy of the organisation
How to apply
To apply for this role please provide the following:
An up-to-date CV. Please submit a PDF document labelled CV with your name and the role title.
Answer 2 application questions outlining your interest in the Health Data Research Service (HDRS) and the role and your fit against the essential experience skills and person specification set out in the role description.
If you would like to know more about the role or selection process please contactJenny Tucker Head of People Operations for HDRS on
Diversity and Inclusion is at the heart of everything we do
Diversity and Inclusion is a priority at Wellcome. We are committed to cultivating a fair andinclusiveenvironment where everyone can be themselves and thrive. We are happy to discuss flexible working options for all roles. We work to ensure that our recruitment processes are as inclusive as possible to everyone. This includesmaking adjustmentsfor people who have a disability or long-term visit our websitefor more information on adjustments and accessibility or contact us
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About Company
Wellcome supports discovery research into life, health and wellbeing, and we’re taking on three worldwide health challenges: mental health, climate and health and infectious diseases.