System Engineer (Junior Senior Team Leader)

We are seeking motivated and skilled System Engineers to join our growing IT Infrastructure and Cloud team. This role covers end-to-end system design implementation and support across on-premise cloud and hybrid environments. You will work closely with clients internal teams and stakeholders to deliver reliable scalable and secure infrastructure solutions.

This position is open for:

• Junior Level: 12 years in System Engineer Infrastructure IT Support or related roles (fresh graduates with strong internship/projects are welcome in some cases).
• Senior Level: 35 years of experience in system engineering infrastructure cloud or IT professional services.
• Team Leader Level: 5 years of experience with proven leadership in infrastructure/system engineering projects.
  
  

Role Overview:

System Engineers are responsible for designing implementing and supporting IT infrastructure solutions including servers virtualization cloud platforms storage networking and security components. The role spans technical consulting solution design implementation testing and ongoing support for enterprise clients.

Key Responsibilities:

1) Requirements & Consulting

• Collaborate with clients and internal teams to gather technical infrastructure and business requirements.
• Conduct meetings workshops and technical discussions to understand client environments and needs.
• Analyze business processes and IT environments to identify improvement opportunities.

2) System & Infrastructure Design

• Design scalable secure and high-availability infrastructure and cloud architectures.
• Develop High-Level Design (HLD) and Low-Level Design (LLD) documents.
• Perform capacity planning system sizing and solution validation.
• Recommend modernization optimization or cloud migration strategies.

3) Implementation & Deployment

• Implement infrastructure solutions including servers virtualization storage backup monitoring and security systems.
• Deploy and manage cloud environments (Public / Private / Hybrid Cloud).
• Integrate on-premise systems with cloud platforms.
• Support system migration (Data Center / Cloud Migration).

4) Testing Operation & Support

• Perform system testing integration testing and UAT support.
• Troubleshoot and resolve infrastructure issues (on-premise and cloud).
• Ensure smooth system deployment and handover to operations/support teams.
• Provide ongoing technical support and system maintenance.

5) Monitoring Security & Optimization

• Implement monitoring and observability tools (e.g. Dynatrace Datadog Zabbix SolarWinds).
• Ensure system performance availability and security compliance.
• Conduct vulnerability assessments and support security best practices.
• Improve system scalability efficiency and reliability continuously.

6) Documentation & Reporting

• Prepare and maintain technical documentation (design configuration as-built documents).
• Report project status system performance and technical findings.
• Maintain knowledge base and support internal knowledge sharing.

7) Team Leadership (Senior / Team Leader Level Only)

• Lead infrastructure design implementation and delivery projects.
• Provide technical leadership and mentor junior engineers.
• Manage project planning resource allocation and team development.
• Collaborate with sales and presales teams for solution design and client proposals.
• Ensure delivery quality timelines and adherence to standards and processes.
• Act as a technical advisor to clients for infrastructure strategy and architecture.

Qualifications:

Education

• Bachelors degree in Computer Engineering Computer Science Information Technology or related fields.

Experience

• Junior Level: 12 years in System Engineer Infrastructure IT Support or related roles (fresh graduates with strong internship/projects are welcome in some cases).
• Senior Level: 35 years of experience in system engineering infrastructure cloud or IT professional services.
• Team Leader Level: 5 years of experience with proven leadership in infrastructure/system engineering projects.

Technical Skills

• Strong knowledge of Windows and/or Linux servers
• Experience with virtualization (VMware Hyper-V Nutanix OLVM or similar)
• Understanding of storage backup disaster recovery (DR) and high availability (HA)
• Basic networking knowledge (TCP/IP VLAN L2/L3 firewall fundamentals)
• Experience with at least one cloud platform (AWS Azure GCP Oracle Huawei)
• Familiarity with monitoring tools (Dynatrace Datadog Zabbix SolarWinds etc.)
• Scripting knowledge (PowerShell Bash) is a plus
• Certifications (Microsoft RHCSA AWS VMware CCNA/CCNP Nutanix etc.) are a plus

Soft Skills

• Strong analytical and problem-solving abilities
• Good communication and interpersonal skills
• Ability to work independently and collaboratively with teams and clients
• Detail-oriented with strong focus on quality and reliability
• Service-minded proactive and accountable
• Strong English communication skills (spoken and written) is required

Compliance Requirement

• Candidates must be authorized to work in Thailand. Visa/work permit sponsorship is not provided for this role.

Required Experience:

Manager