Central Dispatch

We are seeking a passionate leader to join our team at Central Dispatch for SRM Concrete. This is an excellent opportunity for someone looking to make a career change that thrives in customer oriented fast paced Dispatcher plays a crucial role in ensuring the customers satisfaction in the efficient and effective operation of our concrete plants. This position involves collaborating with multiple concrete plants and working with a team of dispatchers to oversee the ordering process handle communication with customers and lead by example towards the goal of excellence. The ideal candidate will possess strong leadership skills and a commitment to upholding the highest standards of safety and Responsibilities:Answer incoming calls and communications with customers always going the extra mile for our customers. Collaborate with plant managers drivers and sales teams to ensure timely and accurate delivery of and monitor performance metrics to assess the efficiency and productivity of customer inquiries and resolve issues related to delivery schedules product quality and compliance with all safety regulations and company policies fostering a safe working regular team meetings to review performance discuss operational challenges and identify opportunities for and maintain strong relationships with customers suppliers and members of the SRM team. Participate in strategic planning and budgeting processes contributing insights to enhance operational efficiency and :Ability to multitask and prioritize tasks delegating when to operate or quickly learn a variety of communication systems executing directions accurately with speed. Proven leadership and team management skills with the ability to motivate and guide a team towards achieving operational analytical and problem-solving abilities with a focus on continuous communication and interpersonal skills capable of building positive relationships with team members customers and in various software and Microsoft Office of DOT regulations and safety standards is to undergo SRMs pre-employment us:SRM strives to be the largest most profitable construction material company in the country while maintaining a best-in-class 5 Principles of Service:Safety Quality Kindness Cleanliness Go-GetterWhy Join Us Our commitment to our team includes:Growth:Opportunities for advancement in a rapidly growing Daily:Enjoy work-life balance with daily home Compensation:Hourly pay with eligibility for bonuses and annual Benefits: Comprehensive benefits package including low-cost medical dental vision STD LTD and life insurance paid holidays PTO and vacation programs 401k with $100 match/week family days and more!Overtime Opportunities:Daily overtime after 8 hours and weekly after 40 hoursCandidates will be required to undergo a pre-employment drug screen SRMs pre-employment physical and consent to background checks including Clearinghouse and MVR checks. We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status.