Program Manager, Operational Excellence (Remote)

At Experian we are committed to powering opportunities through data innovation and continuous improvement. We are looking for a Program Manager to help build the next generation of our Operational Excellence program PowerUP. PowerUP is a modern framework that builds skills to accelerate business outcomes combining systems thinking Agile LSS disciplines and generative AI into a fast application-driven approach.

You will be a central contributor to PowerUP and support the broader VISTA program by modernizing training content facilitating highimpact learning experiences coaching participants through improvement work and driving adoption across the enterprise.

You will report to the VP Productivity and Transformation.

Youll have the opportunity to:

Lead PowerUP Training Programs

• Lead the delivery and continuous improvement of PowerUP training programs curricula and learning assets.
• Modernize Operational Excellence training by incorporating practical GenAI automation and the latest agentic concepts in ways that are grounded usable and tied to results.
• Ensure PowerUP content aligns with Experians priorities and guides measurable capability and performance outcomes.
• Apply datadriven insights to evaluate training effectiveness and inform program enhancements.
• Leverage AIenabled tools and digital learning solutions to improve scalability personalization and learner engagement.
• Work with global and regional partners to align PowerUP with enterprise learning strategies and important events.
• Gather participant feedback assess learning impact and refine content and delivery approaches based on outcomes and needs.

Enable Capability Building

• Deliver engaging highimpact PowerUP training sessions across multiple formats including inperson virtual and blended learning experiences.
• Build continuous improvement capability across the organization by providing employees with practical tools methods and applied problemsolving skills.
• Create a highquality learner experience that reflects Experians standards and PowerUP brand.
• Stay current on leading practices in Operational Excellence adult learning GenAI and enablement and thoughtfully apply those insights to training delivery.

Support Certification Journeys

• Coach PowerUP candidates throughout their certification journey.
• Review and evaluate CPI/LSS projects to ensure understanding of PowerUP standards and business impact.
• Provide clear constructive feedback to strengthen problemsolving capability and project outcomes.
• Support a culture of accountability learning and new ideas through coaching and reinforcement.

Qualifications :

• 7 years of experience in Operational Excellence Continuous Improvement transformation capability building training or related disciplines.
• Lean Six Sigma Black Belt certification (Master Black Belt preferred).
• Demonstrated experience coaching candidates through LSS projects and certification.
• Experience developing or promoting learning programs across global and matrixed organizations.
• Experience designing and improving training curricula learning journeys workshop content and facilitator materials.
• Facilitation skills with the ability to engage diverse crossfunctional audiences.
• Experience translating complex technical concepts into practical applicable learning experiences.
• Datadriven mindset with experience measuring training effectiveness.
• Experience with AI and its application in learning and development with the ability to use the latest tools to enhance training delivery and outcomes.
• Bachelors degree (or equivalent) in Engineering Business Administration Finance or a related field.

Additional Information :

Our uniqueness is that we celebrate yours. Experians people first inclusive and purpose driven culture is multi award-winning; Worlds Best Workplaces 2025 (Fortune Global Top 25) Great Place To Work in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal state and local law including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

Benefits/Perks:

• Great compensation package and bonus plan.
• Core benefits including medical dental vision and matching 401K.
• Flexible work environment ability to work remote hybrid or in-office.
• Flexible time off including volunteer time off vacation sick and 12-paid holidays.
• Explore all our exciting benefits here: is a remote position.
  

  Remote Work :

  Yes

  
  

  Employment Type :

  Full-time