Senior Campaign Analyst Operations

• Enhance and support Qantas Loyaltys campaign ecosystem
• Driving a proactive approach to problem solving and optimising campaign designing
• Permanent full-time role based at Mascot Head Office

Qantas has always been dedicated to going above and beyond for their customers both in the air and on the ground and at Qantas Loyalty; were a huge part of that commitment. By taking the time to recognise and reward our members we build stronger relationships with the people who matter most.

As a Senior Campaign Analyst - Operations you will be responsible for facilitating and consulting on the overall campaign process for Qantas Frequent Flyer Members and Qantas customers across a variety of program/ product initiatives via multiple marketing channels.

Youll play a key role in maintaining multiple data flows channels and campaigns. Streamlining our internal processes focusing on making our systems as seamless and friction-free as possible for the whole team.

You will act as a subject matter expert in data workflows process automation and optimizations across different campaign systems. You will be able to work autonomously or in a team to provide recommendations and solutions to your stakeholders with continuous improvement being a key part of this role.

 What Youll Bring:

• 5 Years experience in Campaign Operations/ Campaign Management
• Advanced skills with SQL and large-scale relational databases
• Youll keep a pulse on our current workflows always looking for creative ways to fine-tune our operations and drive continuous improvements that make our day-to-day work more efficient
• Provide technical support and troubleshooting to internal and external teams across analytics and marketing
• Youll act as the vital link between our tech and business teams facilitating the right conversations to surface challenges early and drive toward the best possible solutions together
• You are the teams conscience when it comes to member privacy and data ethics
• Identify opportunities to streamline campaigns to provide the greatest efficiencies
• Understanding of the competitive environment and markets in the Loyalty industry
• Ability to work autonomously and in a team environment
• Strong organisational and communication skills - both written and verbal
• Experience in Campaign Management platforms (Adobe Campaign Teradata Salesforce etc)
• Experience in data visualisation and intelligence tools (Alation Tableau Power BI Qlik Sense etc) is highly regarded 

Why Qantas

Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel:

• We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
• We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.
• Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
• Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.

Be a part of something special and play your part in the Qantas story apply today!

Applications Close: Thursday 28th May 2026

Remote Work :

No

Employment Type :

Full-time