Digital Trust Leader for Region
Johannesburg - South Africa
Job Summary
- Serve as the local sponsor for SGSs digital trust portfolio leading business development and accountable for technical and commercial activities in respective affiliates.
- Depending on size of the business can be the P&L owner for the Digital Trust Assurance P&L
- Align local strategies with global digital trust initiatives maintaining effective communication and collaboration between the global team and local affiliates.
- Ensure proper implementation of processes and procedures related to digital trust such as Information Security Cybersecurity and AI.
- Serve as the local sponsor for SGSs digital trust portfolio leading business development and accountable for technical and commercial activities in respective affiliates.
- Depending on size of the business can be the P&L owner for the Digital Trust Assurance P&L
- Align local strategies with global digital trust initiatives maintaining effective communication and collaboration between the global team and local affiliates.
- Ensure proper implementation of processes and procedures related to digital trust such as Information Security Cybersecurity and AI.
Profile
- A leader with the capability to influence and guide teams at various organizational levels.
- Demonstrated knowledge and interest in digital trust with a strong commitment to continuous learning and professional development.
- Professional qualifications or experience equivalent to a university degree in a relevant field with a focus on demonstrated skills and results.
- Experience in a global matrix organization and comfort with virtual and cross-cultural communication.
- Proficiency in English
Strategic Themes and Initiatives
- Actively contribute to the strategic planning for digital trust services focusing on themes such as Information Security Trustworthiness of Digital Trustworthiness of AI Privacy Management and Sustainable Technology.
- Lead market analysis efforts to benchmark SGSs services against industry standards and ensure leadership in the digital trust domain.
- Establish a continuous improvement framework for digital trust services encouraging innovation and adaptation to market demands and technological advancements.
- Develop and coordinate internal training programs to elevate the organizations competencies in digital trust themes.
- Formulate and execute strategies to integrate digital trust into every customer conversation empowering affiliates and fostering a culture of digital trust awareness.
Qualifications :
Required Skills
- Effective communication across all organizational levels with the ability to engage with senior management technical and commercial teams.
- Understanding of the information security sector accreditation requirements and risk management principles.
- Proven skills in change management project management negotiation and persuasion.
- Strong organizational skills and the ability to adapt and align local actions with global objectives.
Additional Information :
Specific Responsibilities
- Guide local affiliates in delivering services aligned with global standards and operational efficiencies.
- Oversee the selection and qualification of local digital trust resources (auditors specialized sales etc) collaborating with global technical leadership to ensure adherence to SGS standards and practices.
- Ensure proper induction support promotion and ongoing development of personnel involved in digital trust activities is in place.
- Serve as the focal point of contact in the affiliate for technical and commercial queries related to digital trust escalating complex issues to the global team.
- Foster strong relationships with local organizations scheme owners and other entities for advocacy representing SGS in relevant committees and contexts.
- Oversee the Digital Trust (DT) pipeline ensuring a robust and sustainable stream of projects and initiatives that align with strategic goals.
- Develop partnerships to enhance the value and reach of SGSs digital trust services.
- Maintain a positive customer experience by ensuring effective response to feedback and driving service improvements.
- In accordance with the Global team devise a commercial strategy and business plan to grow global products.
- Be accountable for delivering the commercial plan to achieve aggressive growth targets and maintain high levels of profitability.
- Cultivate a deep understanding of customer and market needs and maintain a pulse on competitive activities within the digital trust domain.
- Lead sales marketing business development and account management activities including direct sales initiatives events and collaborations with international sales and account managers.
Remote Work :
No
Employment Type :
Contract
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more