Inside Sales Representative
Ashland, OH - USA
Job Summary
We are seeking a motivated and technically-minded Inside Sales Representative to join our growing this role you will be the primary point of contact for our distribution partners and end-users helping them navigate our extensive product catalog to find the right conveyance solutions for their material handling needs. You will collaborate closely with our experienced engineering team to ensure our customers receive the highest quality dependability and value.
- Serve as the first point of contact for incoming sales inquiries providing expert advice on Ashland Conveyors product lines including gravity conveyors powered systems and various components.
- Utilize your mechanical and technical aptitude to understand customer requirements and recommend appropriate conveyance solutions.
- Prepare accurate quotes process orders and track shipments to ensure timely delivery and customer satisfaction.
- Ensure timely competitive responses aligned with pricing strategy lead times and operational capacity.
- Work seamlessly with our engineering and manufacturing teams to address complex customer needs and custom configurations.
- Develop and maintain strong relationships with distribution partners and direct customers ensuring an exceptional customer experience.
- Research and identify potential clients within the targeted market segment
- Qualify leads based on their potential need for conveyor equipment components and accessories as well as their purchasing power and timeline
- Work closely with the sales team to understand the sales process and product offerings
- Collaborate with the marketing team to align outreach strategies with broader marketing campaigns
- Report regularly to sales management on activity outcomes and insights gathered from interactions with prospects
- Utilize ERP system to add new customers notes and schedule follow-up tasks
- Perform other duties as assigned.
Qualifications and Education Requirements
- Bachelors degree in Business Marketing or a related field preferred; equivalent work experience considered
- Previous experience in a sales or customer service role inside sales role is strongly preferred
- Strong mechanical and technical aptitude required to understand and explain complex conveyance systems and components. Experience understanding and reviewing technical drawings a plus.
- Strong customer service and organizational skills
- Strong computer skills including Microsoft Office ERP systems and CRM software
- Previous experience in material handling or conveyance systems is a significant plus though not strictly required
- Excellent verbal and written communication skills with the ability to explain technical concepts clearly and effectively
- Commitment to our core values of Safety Integrity and Respect with a collaborative and positive attitude
PHYSICAL DEMANDS
- Walking Standing Occasionally
- Sitting Kneeling Frequently
- Lifting Carrying Occasionally
- Temperatures Occasionally
Required Experience:
IC
About Company
Ashland Conveyor Products is a leading conveyor manufacturer supplying the material handling, warehouse equipment, and factory automation markets for over 35 years.