Manager, Admissions

Site: The Spaulding Rehabilitation Hospital Corporation

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Job Summary

Summary
Manage and coordinate the activities of the liaison team under the supervision of and in collaboration with the senior leadership. Coordinate the referral process to ensure a smooth transition of patients to a Spaulding Rehab Nursing (SRN) facility. Assure patient meets criteria for admission is clinically appropriate and is ready to transfer to a post-acute provider. Perform preadmission patient evaluations when required. Work with SRN facilities MGB clinical operations and referring facilities to remove barriers and ensure a smooth timely transition of care. Support census management to ensure admission budget targets are met. Develop and maintain collaborative relationships with internal staff and external referral sources. Communicate with referral sources and resolve customer concerns with positive outcomes.

Does this position require Patient Care
No

Essential Functions
-Manage and mentor a team of admissions staff providing guidance training and support to ensure optimal performance and adherence to established procedures.
-Ensure trends or barriers to achieving established admission and referral targets are identified and collaborate with admitting directors and senior directors to remove them including insurance- and regulatory-related issues.
-Coordinate referral process and ensure appropriate escalations are managed to ensure a smooth transition of patients to SRN in accordance with the liaison process and established timeframes.
-Validate that patient assessment information is obtained and audited from a variety of sources and data is transmitted in appropriate systems (4Next/Epic and other applications).
-Contribute to collaborative relationships being developed and maintained with internal and external referral sources to ensure and maintain customer satisfaction. Ensure the admissions process complies with healthcare regulations privacy standards and facility policies including the Health Insurance Portability and Accountability Act (HIPAA).
-Responsible for ensuring that patients are accepted confirmed and qualified as described in the liaison process.
-Accountable for pertinent information from SRN being communicated to the current medical provider to meet patient and provider needs.
-MGB CC referral influences are identified and communicated to the manager for proper follow-up per established guidelines.
-Ensure payor mix results meet established targets.

Education
Bachelors Degree Healthcare Administration required or Bachelors Degree Related Field of Study required or Masters Degree Healthcare Administration preferred

Can this role accept experience in lieu of a degree
No

Licenses and Credentials
Licensed Practical Nurse LPN - State License

Physical Therapist State License

Physical Therapy Assistant State License

Registered Nurse RN - State License

Occupational Therapist State License

Occupational Therapy Assistant and Aide State License

Speech-language Pathologist State License

Licensed Independent Clinical Social Worker LICSW - State License

Experience
Experience in healthcare admissions or a related role with demonstrated experience in team management and process improvement 2-3 years required

Knowledge Skills and Abilities
- Knowledge of IRF LTAC SNF and level of care regulations.
- Background knowledge/work with a clinically complex patient population.
- Broad knowledge of various insurance and government reimbursements.
- Highly developed interpersonal and relationship-building skills working with a diverse population.
- Must be able to organize and prioritize effectively while working independently and adapting to changing conditions.
- Effectively solve problems while meeting the demands of all parties.
- Be comfortable with and enjoy working in a fast-paced environment.
- Be able to make appropriate clinical decisions based on information provided independently.
- Computer proficiency required. Microsoft Office applications are preferred with the ability to learn new software.
- Effective verbal electronic and written communication skills using the English language.
- Broad knowledge of various insurances and government reimbursements is desirable.
- Highly developed communications and interpersonal skills working with a diverse population.
- Work independently be self-directed and contribute as a team member.
- Anticipates challenges and develops and implements strategies for addressing them.
- High level of service delivery. Demonstrate initiative with the ability to prioritize work meet deadlines and adapt to changing situations.

Physical Requirements

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Occasionally
• Carrying Occasionally
• Pushing Rarely
• Pulling Rarely
• Climbing Rarely
• Balancing Occasionally
• Stooping Occasionally
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Occasionally
• Gross Manipulation (Handling) Constantly
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Onsite

100 North Beacon Street

40

Regular

Day (United States of America)

Pay Range

$99465.60 - $141804.00/Annual

Grade

8

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1400 The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

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