Account Manager

How do youwant to payItsa questionyouveanswered on-screen or in-person thousands of times but your choices have always been limited. Imagine the flexibility to pay however you want:credit debit multiple currencies frequent flyer miles loyalty points or digitalpaymentsallon the same card or digital wallet. Sound impossible Episode Six makes theseemingly impossiblehappen every day.

Werea global provider of API-based payment processing and wallet management 100% cloud-native hyper-configurable and a Top 10 Place to Work in Fintech. Andwerechanging how people think about payments.

Todaywerepowering payments for one of the worlds largest banks and airlines andnumerousinnovativefintechs. E6 is headquartered in Austin with offices in Tokyo Singapore Brisbane and London. We provide technology for clients in 24 countries on four continents. Since 2018 when welaunched withHSBC we have grown more than 10x.

Interested in redefiningwhatspossible in payments Join Episode Six today.

Whatwerehiring for:

We are growing our Account Management organizationand arelookingforanAccount Managerbased inAustraliato manage a portfolio of clients across the AU/NZ region.

Whatyoullbe responsible forin this role:

• Proactively build and manage relationships with clients and their key personnel to become a trusted partner for our clients
• Manage the governance framework with clients and run key forums such as Steering Committees and Business Reviews
• Identifyanddevelop opportunities with existing clients
• Ensure KPIs and targets are being met
• Manage the business sideofdevelopment enhancements or change requests with the client and supportthe internal teamsthrough the process
• Create andmaintainforecast models andensureinvoicing is current with the client
• Work within the business development team to renegotiate contracts asrequired

What experiences and skills are necessary to be successful in this role:

• 5 years of Account Management experience within the financial services sectorwithdirectcardspaymentsor issuer processing experience preferred
• Strong written and verbal communication and presentation skills in English
• Strong networking skills with the ability to build rapport both internally and externally
• Experience managing strategic client relationshipscommercialdiscussions renewals orportfoliogrowth preferred
• Growth mindset
• Ability to adapt and thrive in a fluid and fast-paced business environment
• Ability to work independently as well as collaboratively within and across teams
• Ability toidentifyareas for improvement and raise with solutions in mind to ensure the team is consistently improving

What makes a successful E6er

• We appreciate the unique backgrounds skill sets experiences and contributions each E6er brings. With a strong culture of respect for all we foster an inclusive and supportive environment for every E6er to excel and grow.
• We take immense pride in everything we do no matter how big or small. We work hard we work smart and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day knowing we will be learning improving innovating and making an impact.
• A people-first professional development on day 1 to a 360 focus on your wellbeingand the ability to work where you need to weaim to create an environment where every E6er can dotheirbest work.

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics. E6 is committed to providing reasonableaccommodationsfor qualified individuals with disabilities who may requireadditionalassistance in engaging in our application and interview process. Please feel free to reach out to E6s Talent Acquisition Team atifyou need anyassistancecompleting our application or needaccommodationsduring your interview process.