Field Service Engineer II Senior Field Service Engineer
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Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Location:
Phoenix Arizona United StatesJob ID:
R0130546Date Posted:
Company Name:
HITACHI HIGH-TECH AMERICA INC.Profession (Job Category):
Engineering & ScienceJob Schedule:
Full timeRemote:
NoJob Description:
WORK STYLE DESIGNATION: Customer Hybrid (50% onsite)
WORK STYLE REQUIREMENT: Customer Onsite - 90% (PHX-CUS2) / HTA Onsite - 10% (AZ2)
WORK LOCATION: PHX-CUS2 (Phoenix AZ)
EXPECTED PAY RANGE:$ 26.27 - $ 44.13 per hour
This pay range is for the positions base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.
POSITION SUMMARY
Field Service Engineers will be responsible for preventative and unscheduled maintenance of Hitachis E.C.R. Etching Systems at customer facilities throughout the United States and international. Field Service Engineers (FSE) will be responsible to maintain the following sub systems; electronic electrical electro-magnetic mechanical pneumatic vacuum microwave radio frequency gas delivery and wafer transfer systems.
FSEs report to customers manufacturing facility daily and take direction for the Hitachi Technical Supervisor. Compressed workweeks may appl. The FSE must be willing to work overtime upon request. Field engineers will interface with site coordinator to perform preventative and unscheduled maintenance.
PRIMARY RESPONSIBILITIES
- The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers. (E)
- The FSE provides technical guidance to junior field engineers and customers.
- The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.
EDUCATION LICENSES AND/OR CERTIFICATION REQUIREMENTS
- Associates degree in related field preferred or
- Equivalent combination of education and work experience
EXPERIENCE AND TRAVEL REQUIREMENTS
- Senior Field Service Engineer Should have 3 to 5 years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
- Field Service Engineer II Should have 1 to 3 years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
SKILLS AND ABILITIES REQUIREMENTS
SAFETY REQUIREMENTS
- Customer interface and communication skills are necessary for this position.
- The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.
Equal Opportunity Employer (EOE)
Hitachi High-Tech America Inc. is an equal opportunity High-Tech America Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of actual or perceived of race (including traits historically associated with race such as natural hairstyle) color national origin ancestry religious creed age sex sexual orientation gender (including gender expression and gender identity) marital status registered domestic partner status family status military and veteran status domestic violence victim status medical condition (including genetic characteristics) physical or mental disability pregnancy or any other legally protected characteristic or status.
If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to
Required Experience:
Senior IC
About Company
Discover how Hitachi Rail is connecting the future of mobility through integrated rail solutions, across rolling stock, signalling, digital technology and more.
