E-commerce Strategy & Operations Lead

We are looking for an E-commerce Strategy & Operations Lead to take full ownership of our marketplace and key online retail business across Amazon and other leading platforms including Kaufland OTTO ManoMano Leroy Merlin and others.

This role combines strategy performance ownership and hands-on execution leadership. You will be responsible for driving growth profitability and operational excellence across multiple marketplaces while leading a team.

You will act as a key driver of our digital commerce business - shaping strategy scaling execution and ensuring full P&L accountability across all channels.

Tasks

Strategy & Growth Leadership

• Develop and execute a 1224 month growth strategy focused on market share margin and ACOS/ROI
• Identify scalable and non-obvious growth opportunities across marketplaces and key retail channels
• Define targets by marketplace category and SKU; ensure structured execution through weekly business reviews
• Own product economics including pricing promotions discounts logistics VAT and marketplace fees

Category & Assortment Management

• Build and manage assortment strategy including SKU architecture segmentation and price tiers
• Define positioning strategy vs competitors and ensure price parity and basket competitiveness
• Optimize product mix based on performance seasonality and market demand

Operational Excellence & Supply Chain

• Manage Amazon FBA/FBM operations as well as 3PL and warehouse partners
• Define and optimize fulfillment strategy to maximize availability and conversion
• Own inventory planning stock allocation replenishment SLAs and forecasting accuracy
• Reduce operational inefficiencies through packaging optimization logistics improvements and return rate reduction

Performance Marketing & Growth Execution

• Oversee full marketplace marketing ecosystem (Amazon Ads PPC automated campaigns smart bidding)
• Manage external traffic channels including Google Ads Meta affiliates and retargeting
• Own promotional strategy: deals coupons events and marketplace campaigns with direct P&L impact

Content SEO & Conversion Optimization

• Drive product visibility through keyword strategy SEO optimization A content and creative assets
• Improve full funnel performance: impressions clicks conversions retention
• Systematically manage ratings reviews and brand reputation across marketplaces

Analytics BI & Automation

• Build dashboards for revenue margin market share inventory returns and performance KPIs
• Develop forecasting models for demand seasonality and pricing elasticity
• Implement automation tools and BI solutions to improve decision-making speed and reduce manual work

Partnerships & Leadership

• Manage relationships with Amazon account managers and participate in platform beta programs
• Collaborate cross-functionally with logistics finance production design and legal teams
• Lead mentor and develop a team of 5 specialists; define standards processes and performance culture

Requirements

• 5 years of experience in e-commerce / marketplace / Amazon ecosystem roles
• Proven experience in P&L or revenue ownership
• Experience in performance marketing (PPC ROAS optimization external traffic)
• Strong analytical mindset with experience in BI dashboards and forecasting
• Hands-on leadership experience (team management preferred)
• High ownership mindset entrepreneurial approach and structured thinking

Benefits

• Remote work from anywhere within the EU
• Competitive compensation package with quarterly performance-based bonuses
• A fast-moving ambitious and performance-driven team environment
• High-impact ownership and challenging responsibilities from day one
• A strong collaborative culture built around accountability initiative and continuous growth

Important: Please submit your application via the JOIN platform only. We kindly ask you to upload your CV through this channel as applications submitted through other communication methods cannot be considered.