Plumbing Operations Manager
Coral Springs, FL - USA
Job Summary
Plumbing Operations Manager
All Year Cooling
All Year Cooling is looking for an experienced Plumbing Operations Manager to lead and grow our plumbing division. This role focuses on managing daily operations supporting technicians and driving overall performance revenue growth and customer satisfaction.
Responsibilities:
Oversee daily plumbing operations ensuring efficiency and high-quality service delivery
Lead coach and develop service plumbers and support staff
Monitor performance metrics including revenue job completion rates and customer satisfaction
Coordinate scheduling and dispatch to maximize technician productivity
Ensure compliance with safety standards company policies and local plumbing codes
Support hiring onboarding and ongoing training of team members
Handle escalated customer issues and ensure timely resolution
Review estimates proposals and completed jobs for accuracy and profitability
Maintain inventory control and proper use of tools equipment and materials
Qualifications:
Experience in plumbing operations service management or a similar leadership role
Strong knowledge of residential plumbing systems and service practices
Proven leadership and team development experience
Excellent communication organization and problem-solving skills
Ability to analyze performance data and drive results
Experience with ServiceTitan is a plus but not required
Valid drivers license and clean driving record
What We Offer:
Competitive pay with performance-based incentives
Opportunity to lead and grow a high-performing team
Supportive work environment and leadership team
Career growth opportunities within a growing organization
Required Experience:
Manager
About Company
Proudly serving Miami, Naples, and all of South Florida providing expert AC and plumbing services. Get a free AC or plumbing estimate.