Administration Officer Child and Family Health Service

• Womens and Childrens Health Network Child and Family Health Service Mount Barker 5251
• Salary ASO2 $64195.00 - $67154.00 12% Superannuation and Salary Sacrifice Benefits
• Part Time (0.90FTE) Temporary (fixed term) contract up until 30 June 2027

About WCHN
Join the Womens and Childrens Health Network (WCHN) South Australias leading provider of care for women babies children and young people. Were shaping the future of healthcare through compassion innovation and excellence with our communities at the heart of everything we do.

What WCHN Can Offer You

• Access to salary packaging benefits of up to $9010 each FBT year for living expenses (e.g. mortgage rent utilities groceries) plus an additional $2650 each FBT year for meal entertainment expenses.
• Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.)
• Free public transport to and from the Womens and Childrens Hospital for SA Health metropolitan hospital staff (excludes network community sites).
• Support for you and your family via our Employee Assistance Program.
• Relocation financial support may be negotiated subject to eligibility. Click here for details and contact the enquires person for further information.

About the role

The Administration Officer delivers professional timely customer service as first point of contact. The Administration Officer handles enquiries directs patients communicates effectively and builds strong relationships while supporting Child and Family Health Service operations.

Key duties of the role

• Act as the first point of contact for both front of counter and telephone customers.
• Identify customer needs and provide accurate and timely information.
• Process and direct enquiries accurately and efficiently.
• Record client referral information including the maintenance of databases and waiting lists.
• Monitor correspondence and maintain accurate records.

Skills and Experience

• Experience working in a demanding frontline customer service position within a Health Service.
• Experience maintaining electronic and hard copy client record Managing appointment bookings.
• Sound interpersonal and communication skills.
• Ability to adapt to different working environments.
• Ability to maintain sensitivity integrity and confidentiality.

Enquiries can be directed to

Palak Manihar

Administration Coordinator

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Want to learn more about career opportunities at WCHN Click Here to discover how you can Realise Your Potential and join one of our many teams making a positive difference in the community.

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To learn more about this role including key selection criteria special conditions and minimum requirements please refer to the attached role description and the document checklists below:

• ASO2 - Administration Officer CaFHS - Role Description -
• Immunisation Requirements Checklist
• Applicant Documents Checklist

If you would like further information on applying and winning this role go to our SA Health Careers Site for the Australian Applicant Guide or if you are an international applicant check out the International Application Guide.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Application Closing Date: Wednesday 27 May 2026 at 11:55pm