Commercial Credit Specialist
Pepper Pike, OH - USA
Job Summary
At Majestic Steel were more than a steel service center were a team of problem solvers innovators and relationship builders. The Commercial Credit Specialist plays a key role in maintaining strong customer relationships while ensuring accurate and timely payments. Youll manage account activity process invoices and support the credit and collections process with precision and professionalism. This role offers hands-on experience in finance and the opportunity to grow within a collaborative high-performing team.
Why Work With US:
- Work Setting: Hybrid work schedule onsite Tuesday Wednesday & Thursday opportunity to work remotely on Monday and Friday
- Hours: Monday Friday 8:00 am 5:00 pm
- Benefits: Medical Dental and Vision Insurance 401k Retirement Plan (100% employer match) Life Insurance Disability Insurance Paid Parental Leave PTO Paid Holidays and more!
- Impact: This role keeps business moving by ensuring customers are set up for credit payments stay on track and orders are released on timeworking closely with sales and customers to keep every transaction running smoothly.
What Youll Do:
- Manage a portfolio of customer accounts ensuring payments are on time and relationships stay strong
- Set up and maintain accurate customer records in our ERP system including credit reviews and account updates
- Review and process invoices credit notes and customer payments keeping everything balanced and accurate
- Evaluate and release customer orders on credit hold collaborating with internal teams to resolve issues
- Prepare reports on account activity and flag potential risks to the manager
- Digitize and organize customer and credit documents for quick reliable access through our imaging system
- Support special projects contribute to process improvements and take on other duties as assigned to help keep operations running smoothly and efficiently
Who Were Looking For:
Education & Experience:
- Bachelors degree or equivalent experience
- Minimum three years of commercial credit or accounts receivable experience
- Working knowledge of an ERP system for order management and/or credit functions
Technical Proficiency: Intermediate to advanced proficiency in Microsoft Excel including the ability to build and work with pivot tables VLOOKUP/XLOOKUP formulas and data sorting/filtering for portfolio analysis.
Skills:
- Strong communicator who builds trust through clear professional and respectful interactions.
- Highly organized with the ability to balance priorities and adapt in a fast-paced environment.
- Self-driven and accountable taking initiative to deliver results and support team goals.
- Analytical and detail-oriented with sound judgment in solving problems and improving processes.
- Customer-focused and collaborative fostering positive relationships across teams and with external partners.
- Committed to learning growing and contributing to Majestics culture of excellence.
What Makes You Stand Out:
- Five or more years of commercial credit experience including managing a portfolio with accounts of varying size and complexity.
- Familiarity with credit risk scoring tools or bureau platforms such as Dun & Bradstreet or Experian.
- Experience with international or export accounts including familiarity with export documentation requirements.
Additional
- Must be able to work outside normal business hours as needed.
- Occasional travel required less than 10%
At Majestic we are committed to creating an inclusive environment where diverse voices are welcomed from associates throughout the entire organization. We have an inclusive culture where all associates are respected; where different viewpoints thoughts and ideas are encouraged and embraced. Majestic is proud to be an equal opportunity employer.
Required Experience:
IC
About Company
Majestic Steel USA, founded in 1979 and headquartered in Cleveland, Ohio, is a privately held and family owned distributor and processor of flat-rolled steel. Providing local service with national reach to a variety of customers in manufacturing, construction, and distribution from it ... View more