At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

A Day in the Life

This position will be onsite based at a Medtronic site in:

• Minneapolis MN (Twin Cities Campus)

• Fort Worth TX

• Plainfield IN

At Medtronic we push the boundaries of whats possible to improve lives. We are seeking a provenService & Repair (S&R) Engineering Quality Directorto lead quality and operational excellence across amultisite crossfunctional Service and Repair organization with the role based inPlainfield Indiana; Minneapolis Minnesota; or Fort Worth Texas. In this highly visible leadership position reporting to the VP of Global Quality Excellence Global Quality you will set strategy and drive execution for Quality Management System (QMS) processes supporting repair refurbishment and service operations ensuring compliance withISO 13485FDA 21 CFR Part 820 and global regulatory requirements. You will lead and influence teams across Engineering Operations and Quality at multiple locations champion effectiveCAPA management embedGood Manufacturing and Documentation Practices and partner with senior leaders to strengthen postmarket performance scalability and continuous improvementdirectly supporting patient safety and Medtronics mission.

As the Service & Repair (S&R) Engineering Quality Director you will:

• Guide deploy and execute the Medtronic Performance System (MPS) our one best way methodology and tools that support our holistic operational excellence program.

• Lead form mentor develop and coach an engineering teamon meeting / exceeding performance expectations.

• Ensure that serviced and repaired medical devices meet regulatory safety and quality standards.

• Oversee the quality engineering of post-market support root cause analysis corrective actions audits and supplier quality for S&R.

• Developand maintain Quality Management Systems (QMS) for S&R operations compliant to ISO standards and FDA regulations.

• Manage a global team responsible for S&R Quality support.

• Collaborate with commercial and operational teams to align service strategies with business goals and customer satisfaction key performance indicators.

Must Have: Minimum Requirements

To be considered for this role please ensure the minimum requirements are evident on your resume.

• Availability to travel up to 30%.

• Bachelors degree in Engineering and minimum 10 years of combined relevant experience in Operations and Quality within an ISO13485 / FDA 21 CFR Part 820 manufacturing environment and 7 years of managerial experience.OR

• Advanced degree and minimum 8 years of combined relevant experience in Operations and Quality within an ISO13485 / FDA 21 CFR Part 820 manufacturing environment and 7 years of managerialexperience.

Nice to Have:

• Prior experience in themedical device industryor another highly regulated industry preferred.

• Experience withCAPA managementGood Manufacturing Practices (GMP)Good Documentation Practices (GDP) andQuality Management System (QMS)leadership.

• Service and Repairor postmarket operations experience within a regulated manufacturing environment.

• Lean / Continuous Improvementexperience includingGreen Belt or Black Belt certification preferred.

• Demonstrated ability tolead or support Lean transformation initiatives including5S.

• Experience applyingcontinuous improvement methodologiesin a manufacturing or operations environment.

• Bachelors degree inEngineering(Industrial Biomedical Mechanical or Electrical preferred).

• Proven experience leadingcrossfunctional multisite or multiregional initiatives.

• Track record of drivingorganizational changeresulting in measurable improvements inSafety Quality Delivery and Cost (SQDC)performance.

For Baccalaureate degrees earned outside of the United States a degree that satisfies the requirements of 8 C.F.R. 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

U.S. Work Authorization & Sponsorship

At Medtronic we are committed to fostering an environment where employees can thrive and make a meaningful alignment with our enterprise-wide workforce planning approach U.S. work authorization sponsorship (H-1B TN J etc.) is offered exclusively for Principal-level roles and above where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Join us in our mission to alleviate pain restore health and extend lifewhere your unique background and perspective are valued.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

The following benefits and additional compensation are available to those regular employees who work 20 hours per week: Health Dental and vision insuranceHealth Savings AccountHealthcare Flexible Spending AccountLife insurance Long-term disability leaveDependent daycare spending accountTuition assistance/reimbursement andSimple Steps (global well-being program).

The following benefits and additional compensation are available to all regular employees:Incentive plans 401(k) plan plus employer contribution and matchShort-term disabilityPaid time offPaid holidaysEmployee Stock Purchase PlanEmployee Assistance ProgramNon-qualified Retirement Plan Supplement (subject to IRS earning minimums) andCapital Accumulation Plan (available to Vice Presidents and above or subject to IRS earning minimums).

Regular employees are those who are not temporary such as interns. Temporary employees are eligible for paid sick time as required under applicable state law and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Further details are available at the link below:

Medtronic benefits and compensation plans

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here.

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition Medtronic will provide reasonable accommodations for qualified individuals with disabilities.