Communications Operator
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Job Location:
West Allis, WI - USA
Hourly Salary:
$ 15 - 19
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Be the Calm in the Storm Join VMP Healthcare as a Communications Center Operator!
Are you quick-thinking poised under pressure and passionate about helping others VMP is looking for a confident and compassionate Communications Center Operatorto be the vital voice connecting our residents staff and emergency this pivotal role youll be the first point of contactwhether its answering incoming calls with professionalism directing urgent information swiftly or coordinating emergency response communications with precision and care. If you thrive in fast-paced environments and take pride in being the calm reassuring presence during critical moments we want you on our team.
- Insurance: Medical Dental Vision Life Short-Term and Long-Term Disability Accident and Critical Illness
- Educational Opportunities for Career Advancement
- 403b Retirement Plan and Roth IRA
- Employee Assistance Program
- Employee Referral Program
- Paid Time Off
- High school diploma
- One to three months related experience or equivalent combination of education and experience.
Security Systems & Emergency Response
- Maintain full working knowledge of emergency procedures and facility codes.
- Respond to and document emergency codes according to departmental policies.
- Provide immediate and accurate notification to all emergency responders (Fire Rescue Nursing Security etc.).
- Make timely emergency and general announcements via the public address system.
Facility Call Center Operations
- Answer all incoming calls promptly politely and professionally.
- Direct calls to the appropriate parties or take detailed messages.
- Follow answering service protocols and maintain strict confidentiality.
- Uphold the departments greeting standards and service expectations.
Reception & Visitor Support
- Greet and register visitors directing them to the appropriate locations.
- Provide accurate directions throughout the VMP campus.
- Maintain a courteous positive and professional demeanor in all interactions.
Paging & Internal Communications
- Page staff residents and others as required ensuring clarity and professionalism.
- Adhere to procedural guidelines for public address announcements.
- Use discretion to minimize resident disturbances.
- Page digital and text pagers as needed.
- The Hiring Manager will contact you within 1-2 business days of your application submission
- Complete 1-2 interview(s) and meet with immediate supervisor and mentor
- Upon receiving the job offer complete onboarding paperwork through Paycor
- Paid New-Hire Orientation
- Continuous training from mentor
About Company
VMP is a caring community committed to enriching people’s lives. We offer a full continuum of care from independent living, assisted living, and memory care.
