Permit Services Supervisor

With supervisor approval incumbents may be eligible for intermittent remote work; however they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.

To supervise plan direct and participate in the activities of staff responsible that receives and processes building permit applications and performs basic plan checking for new construction or building modification within the City review; responds to the most complex and difficult problems of the Permit Center for compliance with City standards procedures and policies.

DISTINGUISHING CHARACTERISTICS

This is a single full supervisory level class in the Community Development Department. The Permit Services Supervisor provides highly responsible administrative and technical support to management and is responsible for the direct supervision of Development Services Technician staff. The incumbent is responsible for overseeing the day-to-day operations of the Permit Center and provides functional supervision to Building Inspector staff assigned to the Permit Center. The Permit Services Supervisor is distinguished from the Development Services Technician III in that the latter is the advanced journey level class in the series and is considered the technical expert of the series. Performance of the work requires use of considerable independence initiative and discretion within established guidelines.

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by management staff. Responsibilities include the direct and indirect supervision of staff assigned to the Permit Center.

The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed:

• Directs supervises and evaluates the work of Development Services Technician staff and activities either directly or through subordinate lead staff.
• Participates in the hiring of assigned staff; evaluates employee performance counsels employees and effectively recommends initial disciplinary actions and other personnel decisions.
• Oversees the day-to-day operations of the Permit Center including scheduling work and authorizing leaves ensuring the effective efficient and timely completion of all work.
• Organizes and assigns work sets priorities and follows up to ensure coordination and completion of assigned work.
• Assists staff with the resolution of difficult situations that arise in contact with homeowners builders architects and contractors regarding the interpretation or coordination of the departments work with other City departments.
• Provide information regarding building planning zoning permit requirements land use engineering activities and/or other related processes to the public builders engineers contractors and architects at a public counter or on the telephone.
• Interpret and apply City ordinances rules and regulations related to the development process.
• Perform plan review on initial submittals for commercial industrial and residential projects for completeness and compliance with City zoning and planning regulations including building and zoning codes utility codes and regulations and/or issue permits as appropriate.
• Ensure accurate measurements of distances to be used in the determination of boundaries easements improvements structures and topographical; maintain written record of measurements.
• Verify easement and right-of-way descriptions from calculations and information provided.
• Perform mathematical calculations to determine distances areas volumes grades etc.
• Perform design preservation demolition and plan review and/or issue permits such as single family/two family re-roof and recycling.
• Prepare driveway revocable encroachment and excavation permits.
• Update permit activity information in specialized database or permit management tracking programs
• Perform initial check of parcel maps subdivisions and various other drawings.
• Prepare and verify the accuracy of computations and plot information obtained from plans; check lot
• dimensions and street widths against recorded map.
• Prepare written reports and correspondence such as Confirmation of Zoning letters and post public
• notices.
• Calculate plan review inspection and other required fees and collect record and balances permit related
• monetary transactions.
• Maintain and update records and publications including residential and commercial plan libraries
• miscellaneous engineering records files and logs; perform general filing.
• Attends and participates in professional group meetings.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Performs related work as assigned.

Knowledge of:

• Principles and practices of employee supervision including work planning assignment review and evaluation discipline and the training of staff in work procedures.
• Principles and practices of leadership.
• Local zoning practices City Code policies and procedures as they apply to assigned permitting responsibilities.
• Methods of gathering and compiling data.
• Property descriptions and graphic displays.
• Customer service principles and techniques.
• Methods instruments and symbols used in mapping property descriptions and other graphic materials.
• Planning approval and building permit processes and procedures specification requirements construction practices and cost estimating.
• Uniform Building Codes State Energy Regulations planning zoning shading and personal safety regulations.
• Material specifications symbols and standard representations.
• Basic engineering principles.

• Basic engineering record keeping and filing techniques.

Skill in:

• Using a variety of computer software programs including skill in maintaining electronic files retrieve and research information from electronic files and databases.
• Basic math skills including ability to use scales and ability to calculate areas using scaled plans and perform computational work from general instructions.

Ability to:

• Assist in developing and implementing goals objectives practices policies procedures and work standards.
• Select and supervise staff provide training and development opportunities ensure work is performed effectively and evaluate performance in an objective and positive manner.
• Train staff in work procedures.
• Analyze and solve varied administrative problems requiring coordination with several other City departments.
• Maintain accurate fiscal and activity records of work performed within the department.
• Learn and interpret City building permit and planning policies and procedures; construction design land use regulations and ordinances; and Zoning Districts Special Planning Districts and Overlay zones.
• Explain both orally and in writing technical information to the public specifically City Codes policies procedures and regulations.
• Deal effectively with builders engineers architects developers and the general public regarding all relevant codes planning policies and regulations.
• Communicate clearly and concisely both orally and in writing.
• Accurately review plans for completeness and calculate permit fees in accordance with established laws ordinances and policies.
• Understand and interpret legal property descriptions topographic drawings and maps. Read and interpret survey notes and property descriptions.
• Perform related engineering calculations with speed and accuracy.
• Research interpret and apply data from field verifications or office engineering records.

EDUCATION AND EXPERIENCE

Experience:

Five years of experience dealing with aspects of the development process including plan review building inspection zoning planning permit issuance and/or other related fields one of which must have been at the Development Services Technician III in the City of Sacramento or equivalent.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Physical Conditions:

On an intermittent basis sit at a desk; twist to reach equipment surrounding desk; occasionally walk stand kneel reach stoop and bend; push and pull to open and close drawers; perform simple and power grasping pushing pulling and fine manipulation; use telephone and finger dexterity to use keyboard or calculator and to operate standard office equipment; lift or carry weight of 25 pounds or less.

Environmental Conditions:

Standard office setting with moderate noise levels; controlled temperature conditions. Incumbents may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.

Vision Hearing Speech:

See and hear in the normal visual and audio range with or without correction to make observations communicate with others and operate equipment; speech to communicate in person and over the phone.