Program Manager

Position Summary

Matos Government Services (MGS) is seeking a Program Manager (PM) to lead contract operations in support of a Government Agency customer in Martinsburg West Virginia. The PM is responsible for overall contract execution and operational oversight of a missioncritical Government facility whose continuous availability is essential to agency operations public services and mission assurance. The PM provides leadership for all facility operations maintenance and modification activities and ensures uninterrupted performance of critical building systems in an occupied highreliability environment.

As the contracts senior onsite leader the PM is responsible for client engagement financial planning and execution workforce management operational excellence and continuous improvement. This includes planning organizing coordinating directing and controlling all assigned contract functions through subordinate managers and supervisors.

Reporting: This position reports directly to the President.

Essential Duties and Responsibilities

Serves as the single point of authority and primary customer interface for all contract operations; available 24/7/365 and accountable for performance compliance cost control schedule and workforce development.

Plans organizes directs and controls all facilities operations and maintenance activities in accordance with the Scope of Work (SOW)/Performance Work Statement (PWS) contract requirements and applicable regulations.

Ensures full compliance with federal contract requirements safety and environmental standards security protocols and company policies.

Provide full lifecycle management of missioncritical facility operations maintenance and minor construction or modification activities.

Ensure continuous reliable operation of all critical infrastructure systems including electrical distribution mechanical systems HVAC building automation/controls fire protection and lifesafety systems.

Proactively identify operational risks system vulnerabilities compliance issues and emerging failures; promptly communicate impacts and mitigation actions to client.

Supervise and coordinate facility staff subcontractors and vendors supporting missioncritical operations while enforcing performance safety and quality standards.

Ensure all work complies with applicable federal state and local codes; industry standards; agency policies; OEM requirements; and contract specifications.

Support continuity of operations by minimizing disruptions in occupied and operational spaces through effective planning coordination and scheduling.

Implement quality control preventive maintenance corrective maintenance and safety management programs aligned with Government expectations for highreliability facilities.

Support Government stakeholders by maintaining situational awareness of facility conditions that could affect mission delivery public access or security posture.

Minimum Qualifications

Minimum of ten (10) years of program management experience supporting operations and maintenance of missioncritical facilities of not less than 50000 square feet with system complexity equivalent to highavailability Government facilities.

Bachelors degree in engineering facilities management construction management business administration or a related field but not required when equivalent technical proficiency and management capability are demonstrated through additional experience and professional training.

Demonstrated supervisory and/or management responsibility at the facility management plant engineering or infrastructure management level.

Proven experience managing missioncritical or highavailability facilities operations.

Strong financial analytical and decisionmaking skills with experience managing large complex contracts.

Excellent written and verbal communication skills including executivelevel briefings

Demonstrated proficiency in enterprise resource planning (ERP) systems and CMMS platforms supporting facilities operations.

Proficient in Microsoft 365 including document management collaboration reporting and data analysis tools.

OSHA 30-Hour General Industry certification (minimum requirement).

Preferred Qualifications

Certified Data Center Management Professional (CDCMP) certification.

Facility Management Professional (FMP) or Certified Facility Manager (CFM).

Project Management Professional (PMP) certification is highly desirable.

Formal trades education and journeymanlevel qualifications OEM technical training and industry certifications in disciplines such as electrical systems mechanical systems HVAC building automation/controls or construction management.

Required Experience:

Senior Manager