Senior Field Supervisor
Des Moines, IA - USA
Job Summary
Pay Rate: $42-48/hour
The Senior Field Supervisor will be responsible for providing leadership oversight and management of all MISTRAS activities on-site. The Supervisor will develop and implement management planning and cost control systems. The position is also ultimately responsible for executing the work in accordance with the quality standards and requirements specified for the project. The Supervisor will provide the client with full customer satisfaction while maintaining compliance with all Company policies and procedures.
MAJOR RESPONSIBILITIES/ACTIVITIES:
- Manage project profitability and customer satisfaction
- Direct all field team decisions including but not limited to supplies purchases weather standby scope prioritization
- Provide timely support of field team needs to limit delays and non-bill cost overruns
- Control project cost management
- Audit daily time and expense sheets
- Audit all field team daily project documentation such as FLHA DSR LOTO or confined space permitting etc.
- Complete a minimum of 4 field audits per working season
- Provide leadership oversight and management of all MISTRAS activities on customer projects
- Maintain a strong relationship with Customer Project Contact to ensure 100% customer satisfaction with overall project
- Strong execution of all company and client policies and procedures and ensure compliance
- Inform customers of full scope of services
- Provide daily reports to client and MISTRAS management on staffing worksite locations and specific project status
- Align and implement site specific policies outside of SOPs in partnership with Human Resources and Operations as needed
- Assure field teams are working toward successfully fulfilling the requirements of the TL Scorecard and are being met for the success of the organization
- Maintain in-depth knowledge of and execute all MISTRAS policies and procedures
- Maintain in-depth knowledge of customer contracts implement requirements and manage the contract
- Maintain a safety conscience work environment
- Collaborate with the Project Manager on adequate staffing and resources to ensure project completion
- Maintain compliance with Human Resources policies and procedures on the project
- Demonstrate strong leadership by being accessible to all employees
- Exhibit effective communication with customers
MINIMUM REQUIREMENTS:
- Demonstrated supervisory experience is required
- Excellent customer relationship management and interpersonal communication skills
- Strong aptitude for identifying and resolving problems efficiently
- Advanced computer proficiency with the ability to compile KPIs performance metrics and extract data from large spreadsheets and tracking documents
- Skilled in planning daily inspection scopes developing one- and two-week look-ahead schedules and forecasting project timelines and completion targets based on defined work scope
- Proven commitment to safety with an exceptional safety record
- Effective in building cohesive teams and fostering a collaborative work environment
- Strong leadership skills with the ability to inspire and guide teams toward goals
- Proficient in Microsoft Excel Word Outlook and adaptable to learning database systems
- Solid understanding of process equipment and operational workflows
- Strong analytical capabilities for interpreting data and driving informed decisions
- Highly organized with excellent time management and prioritization skills
ESSENTIAL PHYSICAL FUNCTIONS:
- Frequent lifting up to 30 lbs.
This job description reflects managements assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
MISTRAS Group Inc. is committed to equal employment opportunity. Employment decisions including initial hiring and all matters involving the terms and conditions of employment will be made without regard to any protected class under applicable law. If hired the employment relationship is At-Will which means that employment can be terminated at any time and for any reason at the option of either the Company or the employee. Please direct questions about these policies to a MISTRAS Group Inc. Human Resources representative.
By submitting & signing I hereby understand and agree to the terms and conditions of employment as outlined above. I certify that the responses and information provided in this application (including any other supporting documentation such as a cover letter resume or transcript) are true and accurate to the best of my knowledge. I understand that misrepresenting or omitting information requested is cause for dismissal at any time without notice. I hereby give the Company permission to contact schools previous employers (unless otherwise indicated) references and others disclosed in my application.
Note to Applicants:
Smoking is prohibited in all indoor areas of the Company. Employees may use designated smoking areas (if established) in accordance with applicable state and local law.
Rhode Island Applicants: The Company is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the states workers compensation law.
Initial (if applicable): Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Initial (if applicable): Maryland Applicants: I UNDERSTAND THAT UNDER MARYLAND LAW AN EMPLOYER MAY NOT REQUIRE OR DEMAND AS A CONDITION OF EMPLOYMENT PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAPH OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.
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Mistras Group Inc. is an Equal Opportunity Employer/Veterans/Disabled:
Required Experience:
Manager
About Company
MISTRAS Group protects civilization's most critical assets with relentless integrity. All across the world, across industry, facility, and asset, we are your OneSource for Asset Protection Solutions.