Strategic Projects Associate

As a member of our operations team you will be accountable for driving revenue by ensuring that Scale AI meets customer commitments in a timely manner while maintaining the highest quality standards. You will manage our supply operation funnel by building and running solutions tools and processes by working with a cross-functional team including Customer Operations Product Operations Product Managers Engineers and many others.

You will be solving complex operational problems and must have a high sense of grit and ownership to ensure that our projects maintain the highest quality standards. You will also work closely with our contributor base and find elegant ways to balance customer needs with the contributor experience. The ideal candidate is scrappy analytical technically savvy detail-oriented empathetic outcome-focused a strong writer and above all someone who drives and inspires results.

You will:

• Build and drive some of our most critical operational processes
• Own the day-to-day delivery of customer commitments
• Conduct data analysis in a structured way
• Create an effective feedback loop between the front line product strategy and customers
• Collaborate with business and technical stakeholders to improve processes for new and existing customers

Qualifications

• An undergraduate degree with graduation year of Fall 2024 or Spring 2025 (STEM or Business degrees preferred)
• Strong writing and verbal communication skills with an emphasis on grammar proofreading and copy editing
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• Analytical planning and process improvement capabilities
• Experience working in a fast-paced entrepreneurial environment

Nice to haves:

• Previous engineering product operations consulting internships
• Technical skills including familiarity with APIs large language models machine learning and querying languages like SQL
  
  

PLEASE NOTE:Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.

About Us:

At Scale our mission is to develop reliable AI systems for the worlds most important decisions. Our products provide the high-quality data and full-stack technologies that power the worlds leading models and help enterprises and governments build deploy and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta Cisco DLA Piper Mayo Clinic Time Inc. the Government of Qatar and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.

We believe that everyone should be able to bring their whole selves to work which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability status gender identity or Veteran status.

We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at Please see the United States Department of Labors Know Your Rights poster for additional information.

We comply with the United States Department of Labors Pay Transparency provision.

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