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Position Summary

Hybrid Work Schedule Possible with Onsite Requirements in Grand Rapids Weekly

Regional Role 9 Hospitals 2 Ambulatory Surgery Centers

Trinity Health Michigan is seeking an experienced and visionary Director of Medical Staff Services to lead Medical Staff Services (MSS) operations across our 9 hospitals and 2 ambulatory surgery centers. This is a highimpact systemlevel leadership role responsible for driving standardization regulatory excellence and operational performance across the region.

In this role you will report to the Chief Clinical Officer and partner with Chief Medical Officers from each health ministry to advance Medical Staff governance credentialing peer review processes and administrative standard work. You will lead regional initiatives ensure consistent application of harmonized policies and bylaws and guide MSS teams in delivering efficient compliant and highquality services.

Key Responsibilities

• Provide strategic and operational leadership for Medical Staff Services across the Michigan region.
• Ensure highquality compliant credentialing recredentialing and data management processes.
• Maintain harmonized Medical Staff Bylaws Rules & Regulations and Credentialing Policies across all sites.
• Lead regional peer review oversight including OPPE FPPE and peer review workflows.
• Support Medical Staff governance and serve as the administrative liaison to regional Credentialing Committees.
• Develop and maintain a regional dashboard for MSS operational performance.
• Lead processimprovement initiatives to enhance efficiency accuracy and consistency.
• Collaborate with CMOs hospital leadership and regional councils to advance system goals.
• Monitor and implement regulatory legal and accreditation requirements (CMS TJC DNV etc.).

Education & Certification

• Advanced degree required (Healthcare Administration Business Administration or related field).
• Comprehensive knowledge of credentialing and Medical Staff Services typically gained through a bachelors degree or equivalent experience.
• CPMSM or CPCS certification preferred.

Experience

• 5-10 years of progressive management experience in Medical Staff Services.
• Must possess comprehensive knowledge of medical staff credentialing peer review and the delivery of medical staff services.
• Demonstrated success in leading teams managing complex workflows and driving organizational improvement.
• Experience overseeing multiple hospitals or a central verification office (CVO) strongly preferred

Required Skills & Abilities

• Strong communication and interpersonal skills to collaborate across clinical and administrative teams.
• Advanced analytical and problemsolving capabilities.
• Deep knowledge of contemporary healthcare management practices.
• Ability to lead through influence in a large matrixed environment.
• Commitment to regulatory compliance and operational excellence.

Why Join Trinity Health Michigan

• Influence MSS operations across a major regional system
• Lead meaningful work that directly supports clinical quality and patient safety
• Collaborate with top clinical and administrative leaders
• Shape the future of Medical Staff Services statewide
• Hybrid reporting structure with travel to sites across the state of Michigan.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.