Supervisor- Security

Join Gillette Childrens in this newly created Security Supervisor role and help shape the future of safety and security across our organization. Based primarily at our main campus in St. Paul this position will also provide onsite support at other Twin Cities-based locations as needed. The Security Supervisor plays a key role in maintaining a safe secure and welcoming environment for patients families staff and visitors while leading by example and supporting the daily operations of the security team. We are seeking a compassionate professional leader with prior supervisory experience who can respond effectively to security situations while demonstrating empathy and sensitivity to the unique needs of children and families.

Compensation & Benefits

The annual salary range for this opportunity is $52664/annually to $78977/annually with a median salary of $65811/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package including a retirement saving match tuition and certification reimbursement paid time off and health and wellness benefits for .5 FTE and above.

Primary Job Responsibilities

• Maintain a safe secure and welcoming environment for patients families visitors and staff through proactive patrols surveillance monitoring and access control.
• Respond to security incidents emergencies disturbances and alarms while enforcing hospital safety and security procedures.
• Provide excellent customer service by assisting visitors supporting staff during emergencies and maintaining a calm professional presence in high-stress situations.
• Complete accurate incident documentation and collaborate with law enforcement and emergency responders when necessary.
• Support child-centered safety practices by demonstrating empathy patience and professionalism when interacting with children and families.

Qualifications

Required

• High school diploma or equivalent experience required
• 2 years of supervisory/management experience
• 3 years experience working in security law enforcement and/or military
• Must be able to wear respiratory protection (N-95 respirator full face respirator and PAPR) be fit tested and able to pass respirator physical.
• Basic IAHSS Certification from the International Association of Healthcare Security and Safety within 6 months of hire
• Completion of Crisis Prevention Institute (CPI) training within 6 months of hire.

Knowledge Skills and Abilities

• Strong leadership and supervisory skills including the ability to assign work train staff and support team performance.
• Excellent verbal and written communication skills with the ability to interact effectively with patients families staff and emergency responders.
• Ability to exercise sound judgment maintain confidentiality interpret policies and procedures and make decisions independently in fast-paced environments.
• Strong customer service focus with the ability to remain calm professional and effective during stressful or emergency situations.
• Ability to identify and respond to security risks safety hazards and emergency situations including coordinating with law enforcement and emergency personnel.
• Knowledge of de-escalation techniques use-of-force practices and arrest laws preferred.
• Ability to maintain accurate documentation and retain critical information and directions.
• Physical ability to walk climb stairs work outdoors in varying weather conditions and respond to physical security situations when necessary.
• Proficiency in operating security equipment such as portable radios and monitoring tools.

Preferred

• Bachelors or associate degree in Law Enforcement Criminal Justice Business Psychology or Sociology preferred.
• Prior experience in healthcare pediatric or customer service environments is highly desirable.
• Certified Protection Professional (CPP) or Physical Security Professional (PSP) a plus.

At Gillette Childrens we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed respected and supported. Our values are embedded at the heart of our culture. We act first from love embrace the bigger picture and work side-by-side with our patientsfamilies and colleagues to help every child create their own story. Together we work to ensure patients of all backgrounds and abilities reach their full potential.

Gillette Childrens is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individuals race color creed sex religion national origin age disability marital status familial status genetic information status with regard to public assistance sexual orientation or gender identity military status or any other class protected by federal state or local laws.

Gillette Childrens is a global beacon of care for patients with brain bone and movement conditions that start in childhood. Our research treatment and supportive technologies enable every child to lead a full life defined by their dreams not their diagnoses.

To learn more about working at Gillette Childrens please visit Childrens participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit for further details regarding e-verify.

Required Experience:

Manager