ServiceNow Intern- Fall 2026

At GrowFinancialFederal Credit Union we believe in service to our 300000 members 600 team members and local communities. Were not just your average bank. Were a credit union owned by our members and dedicated to serving people not profit. We know that happy engaged people provide the best service so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse collaborative culture where you can grow personally and professionally.

Our work from where you do your best work strategy provides flexibility to our team members who currently reside across the U.S. with a variety of remote hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration digital tools community service initiatives and numerous activities. Whether you thrive in a remote setting prefer the energy of in-person collaboration or seek a balance between the two youll find your fit here. Join us as we seek to make things grow people communities money and dreams.

Grow Financial is headquartered in Tampa FL. For remote roles candidates must be located in the following states:AL AZ AR DE FL GA ID IN IA KS KY LA MS MO MT NE NH NC ND OH OK PA SC SD TN TX UT VA WV WI WY.

Under close supervision the ServiceNow Intern will assist the Service Delivery team in supporting maintaining and enhancing the ServiceNow platform. This role provides handson exposure to IT Service Management (ITSM) processes workflow automation platform configuration reporting the Agile methodology and documentation. The intern will support activities such as ticket lifecycle management basic configuration tasks testing data validation and procedural and process documentation.

Internship to start Fall 2026.

Competitive pay starting at $20/hr.

Must be enrolled at University of South Florida University of Tampa or University of South Carolina to qualify for a Grow Financial internship.

Start date: Monday September 14thTuesday September 15th or Wednesday September 16th
Orientation Friday September 18th

We do not interview or hire students in F-1 or J-1 status and will not sponsor them for work visas.

REQUIRED SKILLS/EXPERIENCE:

• Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Systems Information Technology Computer Science or a related field.
• Interest in IT Service Management (ITSM) workflow automation and enterprise platforms.
• Familiarity with ServiceNow concepts (IT support incidents and requests change requests and network fundamentals are preferred).
• Basic understanding of IT support processes and service delivery concepts.
• Strong attention to detail and ability to communicate timely clearly and to work collaboratively in a team environment.
• A strong willingness to learn and demonstrate in practice new IT concepts.

PHYSICAL DEMANDS

• Must be able to sit for extended periods of time.
• Must be able to read write speak and type English.
• Must be able to hear and use a telephone and/or video conference equipment and software.
• Use of computers requires repetitive key strokes..

WORK ENVIRONMENT

• This role is fully remote with the option to work from our HQ or retail locations.
• Hands-on tasks may include authoring or assisting with departmental and system documentation
• Must be able and willing to collaborate on camera via Microsoft Teams and Cisco WebEx.
• Standard Business hours are 8:00am- 5:00pm Monday- Friday
• Requires a minimum of 20hrs/week.
• Interns will have flexibility around school schedules. Please note schedule will not exceed 29hrs/week.

Apply online now!

An Equal Opportunity Employer Minorities/Females/Veteran/Disabled