Quality & Process Lead

Quality & Process Lead Job Description

At Aradius Group quality is not just a checkpoint it is part of how we deliver on our promise to clients and to each other. We are seeking a Quality & Process Lead to establish maintain and continuously improve operational quality standards across the organization.

This role works across estimating purchasing production and accounting to ensure projects move through the organization accurately efficiently and in alignment with documented processes and client expectations. The Quality & Process Lead serves as a neutral process-focused partner across departments with a focus on creating accountability and consistency.

What Youll Do:

• Review jobs at key stages throughout the production lifecycle to ensure alignment with specifications processes and client requirements.
• Provide formal quality sign-offs at critical checkpoints before projects move to the next stage.
• Identify and escalate risks inconsistencies or process deviations that could impact quality cost or timelines.
• Act as a neutral quality authority with the ability to pause or stop production when quality standards or documented processes are not being met.
• Lead and manage the Corrective Action Response (CAR) process including root cause analysis documentation follow-through and reporting.
• Develop document and maintain standard operating procedures (SOPs) across departments.
• Audit workflows and support consistent use of operational systems and processes including PACE.
• Analyze trends related to quality issues inefficiencies and operational bottlenecks to drive continuous improvement initiatives.
• Facilitate quality review meetings with cross-functional stakeholders to reinforce accountability and operational consistency.
• Partner with estimating purchasing production and accounting teams to improve communication alignment and execution across the project lifecycle.
• Establish and monitor quality-related KPIs and provide leadership with reports on quality performance and improvement initiatives.

Who We Are Looking For:

• Strong systems-thinking mindset with exceptional attention to detail.
• Ability to proactively identify risks and resolve issues before they escalate.
• Confident communicator who can reinforce standards and accountability across departments.
• Strong problem-solving and root cause analysis skills.
• Comfortable working in both office and production environments.
• Process-minded leader who values consistency documentation and operational discipline.

What You Bring:

• 5 years of experience in quality assurance operations or process improvement.
• Experience in a workflow-driven production or manufacturing environment preferred.
• Experience developing and implementing SOPs and operational processes.
• Understanding of job lifecycle management and cross-functional production workflows.
• Advanced proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Lean Six Sigma or continuous improvement training/certification is a plus.

Reasons youll love working here:

• Reliable and Flexible Hours: We will give you a schedule you can count on.
• Career Development: We invest in you. Setting you up for success and learning from industry experts. See where your journey can take you.
• Benefits: Access to a full benefits package including 401(k) 401(k) match PTO paid holidays medical vision dental company-paid long and short-term disability an Employee Assistance Program for free and confidential mental health legal and financial services Flexible Spending Account (FSA) options.

About Aradius Group:

At Aradius Group were more than a printerwere a strategic partner delivering high-quality print and marketing solutions. Join us to be a part of a team committed to collaboration innovation and exceeding client expectations.