Administrative Assistant Strategic Services And Initiatives

Ithaca College seeks a highly organized service-oriented and detail-driven Administrative Assistant to provide primary support to the Chief Human Resources Officer (CHRO/AVP) and Deputy Chief Information Officer (AVP/ Deputy CIO) and their respective departments. This position serves as a forward-facing resource for the campus community and external constituencies and provides comprehensive administrative operational and programmatic support across the Division of Strategic Services and Initiatives. The role requires discretion strong judgment forward thinking and the ability to manage diverse responsibilities.

Supervision:

This position reports to the Executive Assistant to the Senior Vice President for Strategic Services and Initiatives receives day to day direction from the AVP/CHRO and AVP/Deputy CIO. and may supervise student employees as requested.

Key Responsibilities:

• Provide high-level administrative and operational support to the Chief Human Resources Officer (CHRO) Deputy CIO (DCIO) and designated departments. Manage complex calendars with attention to prioritization alignment with leadership goals and protection of strategic time.

• Plan and prepare for leadership priorities. Conduct weekly look-ahead reviews to anticipate needs flag conflicts and identify meetings requiring advance preparation. Exercise judgment in triaging requests and determining what requires leadership attention versus what can be handled independently or redirected.

• Support cross-functional work and meetings. Coordinate meetings involving multiple stakeholders by preparing agendas gathering background materials and documenting outcomes. Track action items and ensure timely follow-through for the CHRO & DCIO.

• Coordinate meetings events and logistics. Schedule meetings reserve rooms and manage logistics and communications. Prepare agendas materials and summaries and maintain organized records. Support divisional events such as orientation onboarding professional development programs and Educational Technology Day.

• Provide executive support services. Coordinate travel arrangements process expenses and support daily office operations.

• Maintain digital and web content. Update departmental website pages to ensure accuracy and alignment with institutional messaging.

• Support hiring and onboarding processes. Coordinate interview logistics prepare itineraries arrange travel and lodging and liaise with campus partners.

• Assist with budget and procurement activities. Support expense tracking purchasing and reconciliation. Order supplies and equipment in accordance with College policies. Maintain office and shared spaces and coordinate maintenance or service requests as needed.

• Respond to inquiries provide accurate information and make appropriate referrals. Represent the Strategic Services and Initiatives Division with professionalism discretion and strong customer service. Maintain a working knowledge of Ithaca Colleges administrative structure and processes.

• Engage in meetings and cross-campus collaboration. Attend and support departmental divisional and college-wide meetings. Partner with administrative offices to ensure coordination and operational effectiveness. Perform all duties in alignment with Ithaca Colleges commitment to diversity equity inclusion and belonging.