Head of Financial Wellbeing

At South East Community Links (SECL) we imagine a world where everyone is valuedand systems operate fairly. We challenge the status quo to remove systemic barriersparticularly for our multicultural community women and young people so individuals and communities can thrive.

We work alongside communities experiencing financial pressure housing stress debt settlement-relatedvulnerabilityand family violence. We focus on fairnessaccessand practical support helping people navigate complex financial systems andreducelong-term harm. Financial stress is a key driver ofdisadvantage.

The Opportunity

Reporting to the CEO in this executive leadership role you will be an experienced leaderready to apply your expertise and reshape how financial support is thought about at scale.

As our Head of Financial Wellbeing you will lead SECLs financial wellbeing and resilience portfolio bringing a financial commercial and risk based lens to the organisations approach to financial stress strengthening early engagement sharpening pathways and ensuring financial wellbeing is positioned and used as a high impact specialist response.

At SECL we are very proud of our financial counselling & wellbeing work delivering early intervention crisis support and advocacy for people.

The Head of Financial Wellbeing role is to ensure this critical service is supported and complemented by strong early financial engagement so people receive the right support at the right time.

Role Scope and Purpose

This role is focused on system design leadership influence and impact.

Applying Financial Expertise Earlier

You will strengthen how and when financial support is activated by:

• Improving early financial conversations and decision points
• Strengthening triage and escalation pathways
• Ensuring specialistexpertiseis used where it adds the greatest impact

Leading the Financial Wellbeing and Resilience Portfolio

You will hold executive accountability for SECLs Financial Wellbeing and Resilience portfolio including:

• Specialist financial counselling services
• Community-based financial engagement initiatives including Bring Your Bills
• Emergency relief program
• Family violence prevention
• Intakeaccessand referral pathways across services

Service Growth and Reach

You will lead sustainable growth by:

• Expanding outreach and place-based engagement models
• Identifyingnew cohortslocationsand delivery channels
• Developing partnerships that improve reach
• Ensuring growth is underpinned by quality capabilityfundingand governance

Executive Leadership and Influence

As a member of the Executive Team you will:

• Contribute toorganisationalstrategy and decision-making
• Embed a strong financial wellbeing lens across SECLs work
• Represent SECL as a credible leader in financial wellbeing and resilience

Who we are looking for

• Senior leadership experience in any of the following: financial services financial counselling or Government
• Strong understanding of how financial systems work and can fail for the community
• Strong people leadership communication and stakeholder engagement skills
• Effective change leader who drives adaptability within an integrated service environment

What is in it for you

• Be part of an orgnaisation actively working for social justice
• Hybrid working arrangements
• Paid parental leave
• Additional one weeks leave during Christmas and Easter
• Salary packaging and leave loading
• Have fun with a passionate workforce that is diverse and inclusive

As part of our commitment to child safety and to supporting vulnerable individuals all successful candidates will be required to complete Safety Screening checks prior to commencing employment. This includes a national police record check and a valid Working with Children Check

For a confidential discussion about the role please contact Desiree Kisnorbo Headof People and Partnership at or.

SECL embraces diversity and equal opportunity. We know that getting this right underpins our organisations values of inclusion equality compassion dignity and choice. Our team represents a variety of backgrounds perspectives and skills which reflect the multiculturalcommunities where we work. We strive to be a place-based service where people of all ethnicities feel welcomed to work volunteer or seek help.