Account Manager

As part of our growing Account Management team you will be responsible for driving growth and deepening relationships across a portfolio of strategic platform partners in North America.

You will own partner relationships end-to-end within Wise Platform focusing on retention expansion and long-term value creation. This includes identifying and executing upsell and cross-sell opportunities managing commercial discussions and collaborating with internal teams (including Partner Risk) to ensure sustainable growth.

This role is based in our Austin office and involves close collaboration with both regional and global teams including Account Management Customer Success Product Engineering Compliance & Legal Delivery and Business Development.

Key Responsibilities

• Revenue Growth & Expansion: Own the full commercial strategy for your portfolio identifying and executing opportunities to upsell and cross-sell new solutions across existing fintech partners.

• Strategic Account Ownership: Act as the end-to-end owner of the partner relationship managing both retention and new sales within existing accounts.

• Commercial & Legal Negotiation: Lead commercial discussions and contract negotiations ensuring competitive terms that align with Wise Platforms pricing and revenue goals.

• Go-to-Market Collaboration: Partner with Customer Success Pre-Sales Delivery Risk and Product teams to drive product adoption and seamless implementation of new API solutions.

• Stakeholder Management: Engage with senior decision-makers to influence their international payments strategy and advocate for Wise Platform as their preferred provider.

• Cross-Functional Leadership: Work closely with the Head of Account Management North America Commercial Director and teams across Delivery Compliance Customer Success and Product to drive execution.

• Data-Driven Growth Planning: Use analytics and market insights to create and execute growth strategies ensuring that accounts are on track with forecasted performance.

Your mission:

• Work with the Wise Platform team to build close and deliver a strong pipeline of opportunities within your existing accounts driving product innovation revenue and volume growth for Wise.

• Develop comprehensive account plans for key platform partners articulating strategies for expansion and growth.

• Establish strong relationships with your platform partners by understanding their strategic objectives and decision-making process

• Lead QBRs and become the subject matter expert for your partners.

• Design and manage stakeholder maps that capture essential contacts from Wise and the Partner and how they engage each other.

• Utilize data to pinpoint opportunities and to inform data-driven dialogue with your partners.

• Provide consistent and concise internal updates on partner performance and engagements highlighting blockers and leveraging support across various functions as required.

• Collaborate closely with other Wise teams to develop and enhance Wise product capabilities in the online platforms vertical through new integrated partnership opportunities.

Qualifications :

• At least 3 years of experience in Account Management Customer Success or Enterprise Sales within fintech SaaS or financial services

• Strong understanding of the North American banking and fintech landscape particularly in cross-border payments

• Proven track record of growing accounts and driving measurable revenue impact

• Comfortable working toward and exceeding revenue targets and KPIs

• Skilled at building and maintaining relationships with stakeholders at all levels including C-suite

• Hands-on and proactive comfortable leading partner conversations navigating challenges and driving outcomes

• Detail-oriented with the ability to deeply understand deals and identify where to invest for maximum impact

• Able to balance commercial technical and operational discussions from solutioning integrations to negotiating terms

Additional Information :

About Wise Platform

Wise Platform is Wises global payments infrastructure for banks financial institutions and enterprises around the world. 

We enable these organisations to deliver instant* and reliable international payments that help to attract and retain their customers driving long-term revenue growth.

Moving around 5% of the worlds cross-currency money for people across 160 countries and 40 currencies Wise Platform is the global payments infrastructure that powers Wise.

Thanks to our direct participation in 8 payment systems and 70 licenses globally Wise Platform partners can offer their customers fast secure and transparent international transfers directly from their own platform.

Wise Platform is trusted by the worlds largest banks including Standard Chartered Morgan Stanley and Nubank who use our leading infrastructure and expertise to deliver their global payment offerings

Learn more about Wise Platform here 

This is a hybrid position located in Austin Texas and not fully remote (minimum 3 days at office). You must be able to commute to the office.

For everyone everywhere. Were people building money without borders  without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.

Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what its like to work at Wise visit .

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Remote Work :

No

Employment Type :

Full-time