Senior Medical Receptionist and Administration Officer

About the Role

Gidgee Healing is seeking an experienced Senior Medical Receptionist / Administration Officer to join our team. This is a key frontofhouse role in a busy fastpaced clinical environment.

You will provide highlevel reception and administrative support ensure accurate patient and Medicare processes and support the training and coordination of reception staff.

Key Responsibilities

• Deliver a high standard of customer service at reception in a fastpaced clinic environment
• Coordinate appointments patient flow phone enquiries and daily clinic lists
• Ensure accurate client data entry
• Support and train Medical Receptionists
• Assist with general administration records management reporting and coordination tasks
• Maintain confidentiality and comply with organisational policies and procedures
• Contribute to continuous quality improvement and a positive team culture

About You

You will bring:

• Strong attention to detail and a high level of accuracy
• Proven ability to manage competing priorities in a busy workplace
• Experience in medical reception and health administration
• Confidence in patient information systems
• The ability to guide support and train staff
• Excellent communication and customer service skills including culturally appropriate communication

Essential Requirements

• Certificate III in Medical Reception Business Administration or equivalent experience
• Previous experience in a senior medical reception or similar health administration role
• Strong computer skills including medical records systems and MS Office
• Satisfactory Police Check and Blue Card (or willingness to obtain)

Desirable

• Experience working in an Aboriginal Community Controlled Health Organisation
• Knowledge of primary health care environments

Why Join Gidgee Healing

• Be part of a communitycontrolled organisation making a real difference
• Work in a supportive culturally respectful team
• Applications close: COB Friday 15th May 2026

Any queries please contact HR by email at

Please note: We may commence shortlisting and request interviews prior to the application close date for suitable applicants.