Sales Manager Senior Sales Manager

Under the general guidelines of the Executive Assistant Manager the Assistant Sales Manager/Sales Manager/Senior Sales Manager solicits and services transient and group business that enables Mondrian Singapore Duxton to meet and/or exceed set revenue goals.

The Sales department is responsible for selling the hotel and providing a relationship-oriented atmosphere for the client who would book business into the hotel.  The Assistant Sales Manager/Sales Manager/Senior Sales Manager will have a defined sales territory market segment(s) account list and/or may partner in a job-sharing setting.  Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries.  Based on assigned territory and market segment its expected that a significant portion of time be devoted to new business development.

How your day looks like:

• Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation outside sales calls site inspections and written communication
• Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts
• Update and maintenance of sales records in ANAIS
• Responsible for administration of all support services including but not limited to responding to emails and correspondence input and maintenance of databases
• Maintains a high profile within trade and professional associates dealing with their market area/segment(s)
• Interacts with individuals outside the hotel within their sales area including but not limited to clients local hotel associations and other members of the local community
• Solicit corporate consortia and leisure accounts directly and jointly with others through the preparation execution and completion of Action Plans
• Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan to achieve sales targets
• Within established parameters quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction
• Upon contracting accounts this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis
• Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan
• When appropriate and with agreement with the Executive Assistant Manager attend major travel functions (trade shows associations) that deal specifically with their marketing responsibility
• As directed compile and input market intelligence information to the Sales Information Management system
• Develop and maintain knowledge of market trends competition and customers
• Provides feedback at RevMax on changing conditions including trends in the competition as a result of direct solicitation telephone and direct mail in their market areas. 
• Meets deadlines for assigned tasks
• Establishes and maintain files on major active accounts within their marketing area/segment(s)
• Establishes and maintains effective employee relations
• Performs related duties and special projects as assigned
• Maintains punctuality and good timekeeping and appearance
• Trains and develops sales executives and sales coordinator in designated sales areas
• Undertake and complete any special projects tasks or other reasonable request by your department head and/or Hotel Management
• Prepare correspondence to customers internal booking reports and file maintenance
• Participate in RevMax meeting pre-conference meetings training and other sales-related meetings as required
• Work with other departments within the hotel to provide quality service to customers
• Attend local trade shows community events and industry meetings
• To handle sales enquiries and sales quotation to customers
• To track closely review / cut-off dates especially to big groups
• To carry out any other duties and responsibilities as assigned

How do I deliver this

• Tell it like it is- Authentic honest you mean it sincere true.
• Have fun and make friends - fun energetic whimsical upbeat wink casual.
• Ive got your back- Accountable responsible makes up for own promises knows how to take ownership follows - thru dependable.
• Play to win - Original cutting edge new outside the box; open to new possibilities different.
• Right here right now - Attentive detail-oriented always focused always in the moment precise owns the guest.

Additional Information :

Remote Work :

No

Employment Type :

Full-time