Client Manager

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you dont tick every box. We celebrate diversity promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Invoice Finance Team where you will overseea portfolio of Invoice Discounting and Factoring clients. You will ensure the deliveryof excellent customer service while maintaining a strong focus on risk management to minimise bad debt maximise client longevity and drive income.

Based in our Dublin office our ideal new team member will have previous experience in client management with solid understanding of theInvoice Finance industry. They will be able to demonstrate a strong track record of building and maintain effective working relationships with both clients and colleague will have strong financial and credit acumen andexcellent communication and problem-solvingskills.

RESPONSIBILITIES

• Manage and control a portfolio of Invoice factoring and invoice discounting clients with funds
• Minimise the risk of loss through use of risk management tools and implementation of risk management procedures.
• Maximise client life by ensuring delivery of excellent service and implementing additional services where appropriate.
• Obtain and review financial information from clients and initiate appropriate actions in light of deteriorating performance or significant variances to budget.
• Undertake annual client reviews and ad hoc reviews where facility changes are required.

WE WOULD LOVE TO HEAR FROM YOU IF YOU ARE/HAVE:

• Strong experience of Client/RelationshipManagement within the Invoice Finance industry
• Competent in understanding and interpreting financial information
• Risk awareness and credit skills
• Strong customer service focus
• Excellent communication skills both verbal and written
• Relationship building skills able to build and maintain effective working relationships with clients and internal stakeholders such as credit and sales.
• Strong initiative & problem-solving skills

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• Knowledge or experience of using RiskFactor
• Have an ABFA Qualification

We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format or any other adjustments are encouraged to email us at or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending deposit taking and securities trading. We employ approximately 3000 people principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.

To find out more about Close Brothers please visit our careers page: find out more about life at Close Brothers:
find out more about our benefits:
find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion Close Brothers Group

Close Brothers is a UK specialist banking group providing lending and deposit taking. We employ approximately 3000 people principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange.

Our specialist lending and deposit solutions include:

• Commercial: Offers specialist and predominantly secured lending principally to the SME market.
• Retail : Provides intermediated finance through motor dealers motor finance brokers and insurance brokers and savings products for individuals and corporates.
• Property: Offers residential development finance to established UK property developers funding for commercial properties and bridging and refurbishment loans.

At Close Brothers we are here to help people and businesses thrive over the long term.

Through our deep sector knowledge and expertise focus on delivering excellent and specialist service and strength of established relationships we support our customers through the cycle. Our values of deep expertise consistent service and long-term relationships embody our distinctive culture and customer-centric approach.

We also recognise our responsibility to help address the social economic and environmental challenges facing our businesses employees and customers now and into the future.