Program Director

Marks part of the Propelis Group Marks is a consumer experience agency creating engaging moments across the entire brand spectrumfrom brand design and packaging to content and consumer connections. We are a collaborative global network of 1900 team members across 25 studios and 20 countries partnering with some of the worlds most recognized brands to solve complex business challenges through design strategy and craft.

Job Summary

TheProgrammeDirector is a strategic leader responsible for overseeing the planning execution and delivery of projects within Marks. This role requires balancing creativity with operational excellence to ensure projects meet client expectations remain within budget agreed margin and are delivered on time. The ideal candidate will serve as thecentral pointof contact for clients and internal teamsregardingproject delivery fostering collaboration between designers strategists and account managers.

Key Responsibilities

Project Leadership & Strategy

• Responsible for effective delivery of work within a major account ($5M) and/ora number ofsmall to medium size accounts.

• Owns all gatesriskand commercial controls to run the accounts they are accountable forfor bestutilisation workflows and delivery.â

• Develop project scopes timelines and budgets in collaboration with clients and internal stakeholders.

• Define project goals and ensure alignment with the clients vision andobjectives.

• Own and track margins and optimisation solutions for the accounts they are accountable forultimately deliveringto the target VCMâ

• Work hand in hand with their Client Services counterpart GAD/SAD

Team Management & Collaboration

• Lead cross-functional teams (designers strategists copywriters production) to ensure smooth project execution.

• Mentor and guide project managers and junior staff to develop their skills and ensure high performance.

• Foster a collaborative and positive working environment that encourages innovation and accountability.

Client Relationship Management

• Build andmaintainstrong relationships with clients acting as their key point of contact for project delivery-related matters.

• Proactively communicate project updates milestones and risks to ensure transparency and trust.

Operational Excellence

• Collaborate closely with the PMO to ensure projects align with organizational goals and governance standards.

• Implement PMO methodologies and best practices throughout the project lifecycle to ensure consistency and quality.

• Track project performance in partnership with the PMO ensuring adherence to timelines budgets and resource allocation.

• Manage project portfolios alongside the PMO ensuring strategic alignment across all projects.

• Maintain data integrity within project management tools like Workfront ensuringaccuratereporting and alignment with organizationalobjectives.

• Drive continuous improvement by integrating PMO processes with day-to-day project execution andfacilitatingclear communication across teams.

• Monitor project progress ensuring deliverables meet quality standards and deadlines.

• Manage project budgets track expenses and oversee resource allocationin collaboration with Ops.

• Mitigate risks byidentifyingpotential issues and implementing proactive solutions.

• Monitor and report on project health to Portfolio Leads and Ops

Process Improvement

• Continuously improve agency workflows tools and processes to enhance efficiency and scalability.

• Stay updated on industry trends tools and best practices to keep the agency competitive.

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150 years 2000 clients 9000 employees and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.

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EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications merit and business need. We offer equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity national origin genetic information age disability or any other characteristic protected by federal state or local law.âEqual Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and doing so we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this position is $140000 USD - $150000 USD annually. Ultimately in determining pay we will consider the successful candidates location experience and other job-related factors.

Group benefits currently include a selection of health care plans with prescription drug coverage dental plan vision plan basic and supplemental life insurance a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection short/long term disability and 401(k) Savings Plan.

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Required Experience:

Director