eCommerce Platform CoordinatorSpecialist Remote

eCommerce Platform Coordinator/Specialist - Remote

Phoenix

$

Up to: $140000/Annually

Refer & Earn $750 View Referral Details

JOB DESCRIPTION

client an established Engineering Technology company in the Northwest Phoenix area has an opening for an eCommerce Platform Coordinator/Specialist. The company offers a competitive compensation package including base salary generous annual bonus plan PTO and 401K matching. This position is fully remote. Role Overview: The eCommerce Platform Coordinator is responsible for managing optimizing and maintaining the companys online sales platforms. This role ensures product data accuracy platform stability operational efficiency and alignment with commercial goals. Reporting to the Director of IT this role owns the day to day performance optimization and governance of an organizations eCommerce platforms. Duties:

Platform Management - Oversee daily operations across platforms such as Znode and bespoke systems. Ensure uptime functionality and seamless user experience

Product Catalogue Oversight - Maintain accurate product listings pricing categorization SEO metadata and digital assets

Content Coordination - Publish banners landing pages promotions and seasonal updates in collaboration with marketing and design teams

Technical Issue Resolution - Liaise with external developers to troubleshoot bugs integrations and platform enhancements

Analytics & Reporting - Monitor and provide actionable insights

Process & Workflow Optimization - Identify inefficiencies and implement improvements across product onboarding content workflows and platform processes

Cross Functional Collaboration - Work closely with merchandising logistics customer service and marketing to ensure alignment and smooth operations

Quality Assurance - Conduct regular audits of product pages checkout flows mobile responsiveness and site performance

Vendor & Tool Management - Coordinate with third party partners (payment gateways search tools review platforms etc.)

5 years in an eCommerce operations or platform coordination role

Experience with CMS and PIM tools

Proficiency in web analytics (GA4)

Understanding of SEO fundamentals product taxonomy and UX best practices

Ability to manage multiple tasks deadlines and stakeholders

Comfortable working with Web Technologies: REST/Web API HTML5/SCSS and JSON/XML to communicate effectively with our 3rd Party web development partner

Strong problem solving skills and attention to detail

Excellent communication and documentation skills

KPIs for Success:

Platform uptime and stability

Product listing accuracy and speed to market

Conversion rate improvements

Reduction in platform errors or customer reported issues

Successful execution of campaigns and promotions

Efficiency gains in workflows and processes

Nice to haves:

eCommerce Platform experience in Znode or bespoke systems or other types of eCommerce platform experience will work