Specialist, Digital Workplace (AI & Automation)

HK Express is Hong Kongs first and only low-cost carrier always offering great value affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you and just like many people across Asia we love to travel and discover new places across the worlds most diverse and dynamic region; and at HK Express were opening up new travel experiences that inspire and invigorate millions of people across the region were proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new disrupting monotonous modern life. As we continue to open up new routes often in secondary and emerging destinations our passengers will gain access to an incredible range of places exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Overview

We are looking for a hands-on AI & Automation Specialist to help drive enterprise digital workplace transformation through AI agents automation and productivity solutions.
This role focuses on building practical and scalable AI-enabled solutions that improve employee experience streamline workflows and support new ways of working across the organization.
The ideal candidate combines strong technology understanding with curiosity problem-solving ability and a passion for applying AI and automation to real business challenges.

Responsibilities

AI & Automation Solutions

• Design build and support AI agents automation workflows and digital workplace solutions
• Develop integrations with enterprise systems APIs and collaboration platforms
• Support both low-code and code-based solution development where required
• Continuously improve scalability usability and maintainability of solutions

Digital Workplace Transformation

• Identify opportunities to improve productivity and simplify internal processes using AI and automation
• Partner with business and IT teams to deliver practical digital solutions
• Support pilot programs user adoption and continuous improvement initiatives
• Drive digital culture through internal showcases documentation and recognition of digital champions

Governance & Standards

• Ensure solutions align with enterprise security access control and governance requirements
• Contribute to reusable standards best practices and operational support models
• Support sustainable and scalable adoption of AI technologies across departments

Qualifications

Core Requirements

• Experience in AI automation digital workplace platform engineering or internal tools development
• Understanding of AI agents workflow automation integrations and enterprise platforms
• Familiarity with APIs GitHub development workflows and cloud-based environments
• Strong analytical communication and stakeholder collaboration skills
• Passion for learning new technologies and applying them to solve business problems

Advantage

• Experience with Microsoft 365 Copilot Studio Power Platform or enterprise collaboration platforms
• Exposure to AI orchestration RAG or modern AI frameworks
• Experience in enterprise transformation process improvement or technology enablement initiatives